WDVCAS Client and Case Management System - RFT-10052751

RFT ID RFT-10052751

RFT Type Open Tenders

Published 4-Oct-2022

Closes 7-Nov-2022 11:45pm

Covered Procurement Yes

Category Database management system software maintenance

Agency Legal Aid NSW

Agency Address

323 Castlereagh Street, Haymarket, Sydney, NSW Postcode: 2000

Contact Person

Alice Stiles
Phone: 92195626
alice.stiles@legalaid.nsw.gov.au

Tender Details

Legal Aid NSW has committed to, implementing a new case and client management system (CCMS) for the Women’s Domestic Violence Court Advocacy Services (WDVCASs).

The scope of this RFT invites a supplier or consortium who can provide the skills and expertise to design, configure, test, deploy, and provide ongoing maintenance and support for a fit-for-purpose WDVCAS CCMS that is integrated with the Department of Community and Justice (DCJ) Central Referral Point (CRP) system.

The WDVCAS CCMS will be used by all existing 27 WDVCASs, Family Advocacy and Support (FASS) Social Support Services and the WDVCAP Unit.

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

Legal Aid NSW administers NSW Government funding provides mentoring and training for 27 Women’s Domestic Violence Court Advocacy Services (WDVCASs) across the state. WDVCASs are locally based, incorporated, not-for-profit, non-government services that provide information, advocacy, safety planning and referrals to assist women experiencing domestic and family violence (DFV) with their legal, social and welfare needs. WDVCASs also assist women to obtain effective legal protection through applications for Apprehended Domestic Violence Orders (ADVOs) at all local court locations across NSW.

Covered Procurement Details

The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement

A government agency may conduct negotiations with suppliers regarding the procurement