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Positive Behaviour Support Skills Development Program - GGS2020-056

RFT ID GGS2020-056
RFT Type Open Tenders
Published 19-Apr-2021
Closes 17-May-2021 10:30am
Category (based on UNSPSC)
85000000 - Healthcare Services
Agency Insurance and Care NSW (icare)

Contact Person
Fiona Huntley
Phone: 0476838954

Tender Details

icare has undertaken a comprehensive project to improve service delivery and quality of life outcomes for people with challenging behaviour secondary to traumatic brain injury across the past 5 years. An on-going service gap is the number of skilled and experienced positive behaviour support (PBS) practitioners available to participants of the Lifetime Care and Support Scheme and the Workers Care program.

As a next step in this process, icare plans to issue an open market Request for Proposal (RFP) to solicit proposals from suitable Service Providers with the appropriate levels of skill, qualifications and experience to deliver the Positive Behaviour Support Skills Development program to icare practitioners with the aim of increasing the number and skillset of PBS Practitioners who can work people with challenging behaviour secondary to traumatic brain injury and specifically within the Lifetime Care & Workers Care programs. 


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands
States and Territories: ACT, NT, QLD, SA, TAS, VIC, WA

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

icare is planning to have a Vendor Briefing to support potential respondents.

The briefing will provide an overview of the process in responding to the RFP, probity principles and key objectives of the program. The briefing will be recorded and posted on etender.

The supplier briefing webinar has been rescheduled to allow additional time for respondents to review the RFP documents.


The rescheduled date for the supplier briefing webinar is:


Date: Wednesday 28 April


Time: 1 to 2 pm

Please email register your attendance at the session and to obtain the dial-in details.

Multi Agency Access