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Security Services: - 0601334

RFT ID 0601334
RFT Type Open Tenders
Published 21-Aug-2006
Closes 20-Sep-2006 9:30am
Category (based on UNSPSC)
46000000 - Defense and Law Enforcement and Security and Safety Equipment and Supplies
Agency NSW Procurement

Contact Person
Martin Kuskis
Phone: 02 9372 7506

Tender Details

NSW Police maintains a centralised area for the processing and co-ordination of all transcripts. Investigative Systems Support (ISS) is the unit currently responsible and is located at the Sydney Police Centre. All pick-ups and deliveries under the terms of the proposed Contract will be to the ISS.

The Unit operates within rigid time frames influenced by specific Court dates.The transcription services sought fall into three distinct categories:
  • CATEGORY A: Transcription of interview recordings on Contractor/s premises.
  • CATEGORY B: Transcription of non-interview recordings on Contractor/s premises.
  • CATEGORY C: Transcription of poor-quality recordings and recordings required to be transcribed on Principal?s premises or other nominated site, and other recordings to be transcribed at an hourly rate.


NSW Regions: Sydney

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

RFT Preview Document(s)

Related Records

  • Standing Offer Notices:
    • 0601334

Additional Details / Instructions

Documents available for this RFT (issued on 21/08/2006):

Both softcopy (electronic download files) and hardcopy (paper) complete copies of this RFT are available.
A CD is not available

An Exhibited hard copy maybe available for public viewing by arrangement at McKell Building, 2-24 Rawson Place, Sydney, or another location as noted in the documents.

A separate Summary information file about this this RFT may be available. If so download this single file to view the provided information.
Go to the blue View a Summary Document free link at the bottom of this page (then use the Save target as.. option to download and save this file to your PC) this Summary file may be protected so that it can only be viewed but not printed.

Obtaining the Documents:

First time visitors to this web site who wish to download or order documents will need to self-register on this web site to gain access to any documents.

  • A full soft copy of this RFT can be downloaded from this web site free of charge.
  • To obtain the provided RFT document(s) you must download to your own computer all the files provided (including addenda), by clicking on the blue "DOWNLOAD A SOFT COPY" link at the bottom of this page and following the on-screen instructions.

  • Hard copy can be ordered on-line via this Web Site, and it will then be posted to your registered street address (not a Post Office box).
    To order click on the blue "ORDER A CD/HARD COPY" link at the bottom of this page and follow the on screen instructions; or
  • It may also be obtained by prior arrangement from the NSW Department of Commerce Tenders Office, McKell Building, 2-24 Rawson Place, Sydney 2000 (Tel: 02 9372 8900) between the hours of 8.30am and 4.30pm, Monday to Friday.
    If a charge applies payment is by credit card (Bankcard, Visacard and Mastercard) or cheque only;
  • It may also be ordered by EFTPOS - telephone McKell Tenders Office on 02 9372 8900 between the hours of 8.30am and 4.30pm, Monday to Friday payment only by credit card
Lodgement of tender:

Your completed tenders should be lodged as defined in the RFT documents, however they may usually be lodged electronically via this web page.
As the tenderer you must be a registered user in this system. Click on the blue "LODGE A RESPONSE" link at the bottom of this page and follow the on-screen instructions.

Optimum size of lodgement files is less than 7MB, and if your tender is larger in total it should be broken down into smaller files, and uploaded in separate identified lodgements. The required response documents should not be bundled with supporting documentation. Note also that during the period 11pm to 3am system maintenance is carried out and successful lodgment may not be achieved.

PC Software Requirements:

To be able to open and read/view the downloaded files for this RFT you may require certain software to be installed on your PC:
  • Adobe Acrobat Reader 5.0 (or more recent) - Please click here Adobe Acrobat Reader to be taken to a free download site now.
  • WinZip 7.0 (or more recent) or equivalent - Please click here Winzip to be taken to a free evaluation download site now.
Additional software may also be required, including the following, depending on the file types provided:
  • Microsoft Word 97 (or more recent) or equivalent
  • Microsoft Excel 97 (or more recent) or equivalent
  • Any other required software specific to the RFT
Other requirements:

  • An Internet connection to lodge completed responses.
  • This web site has been optimised for the Microsoft Internet Explorer and Netscape Navigator web browsers.
    The minimum requirements are as follows IE version 5.5 or later, Firefox 1.0, Netscape Navigator Ver 4.7 or later with Cipher Strength = 128bit. Suggested minimum monitor resolution is 800x600.
    Your web browser MUST be set to accept cookies. You will not be able to Register or accesss the documents if cookies have not allowed.

    The tenderer is responsible for the provision and installation of the necessary software

    Having Problems?

    Having problems with logging in, responding, downloading, opening or viewing files? Please refer first to the FAQ section under the On-line ?HELP button at the top of this page. Should this not resolve the issue, the Commerce tendering service line email may then be contacted (quote RFT number and the issue)