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Design, build, implement, maintain (including licensing and application support) a Next Generation Trip Planning engine for TfNSW - WS3571687459

RFT ID WS3571687459
RFT Type Expression of Interest for Specific Contracts
Published 7-Sep-2022
Closes 20-Oct-2022 4:00pm
Category (based on UNSPSC)
43232400 - Development software
Agency Transport NSW - Corporate

Contact Person
Procurement Support Services
Phone: 133 877

Tender Details

Transport for NSW (TfNSW) invites innovative and suitably experienced organisations to participate in the Expression of Interest process to design, build, implement and maintain a multi-modal journey planning engine. The Next Generation Trip Planning Engine will be used by our customers to plan, book and pay for their end-to-end transport services.  

Today our customers expect a single and seamless end-to-end experience when planning their trips across public transport and with third-party transport providers.  

At TfNSW we see that MaaS technology delivers real benefits for our customers and is pivotal to realising our strategy and enhancing our ‘Mobility As a Service’ ecosystem where we deliver multimodal transport options that are easy for our customers to use.  

The organisation we partner with to design, build and maintain the Next Generation Trip Planning engine will have a demonstrated ability to provide a multi-modal journey planning engine (cloud-based solution).  

They will be innovative and skillful in using MaaS technology to design tailored solutions with the customer in mind and to deliver exceptional digital customer services. 

Importantly, the Next Generation Trip Planning engine must be able to integrate with other TfNSW digital channels.  

All applicants must comply with the NSW Government Policy Framework, available at: 

Procurement Policy Framework.  

Note: Participants are requested to submit their expression of interest via Ariba Portal.  

Without any obligation to do so, where the integrity of the tender process is not compromised, TfNSW may determine (at its discretion) that it is appropriate to consider a late tender submission. 


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray

RFT Type

Expression of Interest for Specific Contracts - An invitation for Expression of Interest (EOI) for pre-registration of prospective tenderers for a specific work or service. Applicants are initially evaluated against published selection criteria, and those who best meet the required criteria are invited to Tender (as tender type Pre-Qualified/Invited).

This tender opportunity is not expected to lead to the award of a contract, or the award details will be advertised elsewhere. Please telephone or email the contact officer for details

Additional Details / Instructions

In order to gain access to the Request for Tender documents, Tenderers are required to register their interest by sending an email to and include the following information: 

1) Tender No and Title, 2) RFT  ID , 3) Organisation Name, 4) ACN/ ABN, 5) Contact Name, 6) Organisation/Contact Postal Address, 7) Contact Email Address (preferably an email address with the contact person's name), 8) Contact Phone number   

To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using PC with web browser: 

• Google Chrome 54+ (64 –bit) 

• Microsoft Internet Explorer 7-11(32-bit) 

• Mozilla Firefox 24 or 27(ESR) 

• Safari 9+ (64-bit)  

• Microsoft Edge (32-bit) 

Address for Lodgement

Once registered, proposals must be lodged electronically via TfNSW's equip supplier portal (Ariba)., login details will be provided upon registration

Conditions for Participation

Refer to RfEOI 

Estimated Timeframe for Delivery

Refer to RfEOI 

Multi Agency Access