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Responsive and Programmed Maintenance Service (RAPM) EOI - LAHC 2022/001 - EOI

RFT ID LAHC 2022/001 - EOI
RFT Type Open Tenders
Published 15-Nov-2022
Closes 27-Jan-2023 2:00pm
Covered Procurement Yes
Category (based on UNSPSC)
81141800 - Facilities management
Agency Land and Housing Corporation

Contact Person
Cary Chan
Phone: 02 9354 1221

Tender Details

Tender Details

This Expression of Interest (EOI) is for the Responsive and Programmed Maintenance (RAPM) services for the NSW Land and Housing Corporation (LAHC).

With the largest social housing portfolio in Australia, LAHC provides housing for more than 300,000 people. We are continuously innovating to upgrade and improve the standard of our housing and help to ensure a better experience for our tenants.

It is a LAHC priority to maintain and sustain a portfolio of properties that provide safety, belonging and privacy, to meet the evolving needs of the people that call them home.

Delivery of maintenance services to our portfolio supports thousands of jobs across rural, regional and metropolitan areas of NSW. This includes jobs for disability and community service providers, Aboriginal trades and businesses, and our tenants.

LAHC’s current contract for maintenance services is coming to an end and we are taking this opportunity to assess contract operations to improve the service and experience for our tenants.

A full description of the nature and extent of the services required by LAHC are set out in the attached EOI Document package.


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Related Records

  • Proposed RFTs:
    • LAHC 2022/001

Additional Details / Instructions

This EOI seeks to identify and shortlist a panel of suitably experienced and qualified maintenance contractors across NSW to deliver maintenance services under our new Maintenance Delivery Contract Model, by:

  • inviting a wide range of NSW metro and regional based maintenance providers to consider LAHC’s EOI
  • demonstrating a new maintenance delivery contract model that is appealing and simple to participate with
  • creating a short list of well versed, capable and mature maintenance providers to invite to a Request for Tender.

 This is a formal request for tender.

LAHC will be hosting a live EOI Detailed Industry Briefing Session on Mon 28 November 2022 at 9AM, to further supplement the information pack issued and provide you with an opportunity to ask questions. Please register your attendance for this session using the below registration link:

Address for Lodgement

Electronic tender responses through this site ONLY

Covered Procurement Details

  • The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement
  • A government agency may conduct negotiations with suppliers regarding the procurement

Conditions for Participation

Refer to PART C - Conditions of Participation of the EOI Document.

Estimated Timeframe for Delivery

The Responsive and Programmed Maintenance Contract is planned to commence 1 July 2024.

Multi Agency Access