Customer Service / Workers Compensation Claims Management Administration Service for the Insurers Guarantee Fund (IGF) - SIRA/5879

This EOI seeks to appoint a suitably qualified Respondent to undertake claims administration in respect of the Insurers’ Guarantee Fund (IGF). Claim administration may include, but is not limited to, the engagement of legal service providers, and other professional services to ensure the effective management and administration of claims. The IGF is governed by section 227 of the Workers Compensation Act 1987 (NSW) (WC Act). The number of active claims as of May 2021 was 166. In 2020, the average number of claims per month was 139.

Refer to Additional Details / Instructions

Expression of Interest for Specific Contracts - An invitation for Expression of Interest (EOI) for pre-registration of prospective tenderers for a specific work or service. Applicants are initially evaluated against published selection criteria, and those who best meet the required criteria are invited to Tender (as tender type Pre-Qualified/Invited).

EOI Conditions Part A IGF SIRA 5879.pdf (175 KB)

Please respond to this EOI using the PART B response document attached.

A respondent briefing is scheduled for Friday 17th September 2021 at 9:30am AEST, see Part A for details.

Please note addendums will be published weekly and the last opportunity for suppliers to ask questions will be 8th October 2021.

• The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement

• A government agency may conduct negotiations with suppliers regarding the procurement

No