Simple keyword search and advanced search
close
or

Customer Service / NSW GambleAware Helpline - BRD/6756

RFT ID BRD/6756
RFT Type Open Tenders
Published 7-Sep-2021
Closes 20-Oct-2021 2:00pm
Covered Procurement Yes
Category Social problems analysis or management services
Agency Better Regulation Division


Contact Person

Tender Details

The Office of Responsible Gambling seeks a provider to operate the NSW GambleAware Helpline.   

GambleAware replaced the Gambling Help NSW from July 2021 and encompasses a broader range of services from gambling information, education, support, and treatment services.  

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

A respondent briefing is scheduled for Monday 20 September 2021 between 1:00pm and 2:00PM AEST, see Part A for details.

Please note addendums will be published weekly and the last opportunity for suppliers to ask questions will be 1 October 2021.

Covered Procurement Details

  • The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement
  • A government agency may conduct negotiations with suppliers regarding the procurement

Multi Agency Access

No