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Customer Service / Broadband Data Services: Commerce: - 0602493

RFT ID 0602493
RFT Type Pre-Qualified / Invited
Published 1-Nov-2006
Closes 16-Nov-2006 9:30am
Category Information Technology Broadcasting and Telecommunications
Agency ZArchived Agencies


Contact Person
Richard Bloor
Phone: 02 9372 7040
Mobile: 0411 128 509
richard.bloor@commerce.nsw.gov.au

Tender Details

RFQ for Supply of High-speed data services (MPLS-based) to approx. 33 Department of Commerce sites throughout NSW, under DITM 2000.01

Only carriers who are suppliers under DITM 2000.01 are eligible to tender.

The NSW Department of Commerce is upgrading the Wide Area Network in the current financial year. This work will impact over 80 sites throughout NSW.

The broadband data services to the greater number of these sites will be provisioned under the Government Broadband Service agreement with Soul.

However there are a significant number of Commerce sites for which the Government Broadband Service does not have effective service delivery.

It is the provision of broadband services to these locations that is the focus of this Request for Tender. The sites are predominantly located in the Greater Sydney Metro area, with a small number of regional sites also included.

It is highly desireable, to have a high degree of commonality, between the Broadband Service to be provided under this RFT, and the Broadband Service provided by Soul (outside this RFT scope), in terms of technology, configuration, and performance. This will assist Commerce to deliver a consistent service experience to users and also streamline the support and service delivery processes.

Location

NSW Regions: Central West, Far West, Hunter, Illawarra, Mid North Coast, Murray, Murrumbidgee, Northern, North Western, Richmond Tweed, South Eastern, Sydney

RFT Type

Pre-Qualified / Invited - Only those directly invited to tender, may obtain an RFT for the purpose of lodging a tender response. Generally an invitation from a pre-qualified register of approved tenderers who have the ability to undertake the particular work or type of work proposed, a limited number of service providers are known to carry out the work or service (or in emergency or other restricted situations). Tenderers have usually been pre-qualified, accredited, or selected for the type of work and financial range. Competitive bids called from a standing offer (panel / period) contracts would also use this type.

Related Records

  • Contract Award Notices:
    • 0602493  Telstra Corporation Ltd.

Additional Details / Instructions

Documents available for this RFQ (issued on 01/11/2006):

Both softcopy (electronic download files) and hardcopy (paper) complete copies of this RFT are available.
A CD is not available

An Exhibited hard copy maybe available for public viewing by arrangement at McKell Building, 2-24 Rawson Place, Sydney

Obtaining the Documents:

First time visitors to this web site who wish to download or order documents will need to self-register on this web site to gain access to any documents.

  • A full soft copy of this RFQ can be downloaded from this web site free of charge.
  • To obtain the provided RFT document(s) you must download to your own computer all the files provided (including addenda), by clicking on the blue DOWNLOAD A SOFT COPY link at the bottom of this page and following the on-screen instructions.

Lodgement of tender:

Your completed tenders should be lodged as defined in the RFT documents, however they may usually be lodged electronically via this web page.
As the tenderer you must be a registered user in this system. Click on the blue LODGE A RESPONSE link at the bottom of this page and follow the on-screen instructions.

Optimum size of lodgement files is less than 7MB, and if your tender is larger in total size it could be broken down into smaller files, and uploaded in separate identified lodgements. The required response documents should not be bundled with supporting documentation. Note also that during the period 11pm to 3am system maintenance is carried out and successful lodgment may not be achieved.

PC Software Requirements:

To be able to open and read/view the downloaded files for this RFT you may require certain software to be installed on your PC:
  • Adobe Acrobat Reader 5.0 (or more recent) Please click here Adobe Acrobat Reader to be taken to a free download site now.
  • WinZip 7.0 (or more recent) or equivalent Please click here Winzip to be taken to a free evaluation download site now.
Additional software may also be required, including the following, depending on the file types provided:
  • Microsoft Word 97 (or more recent) or equivalent
Other requirements:

  • An Internet connection to lodge completed responses.
  • This web site has been optimised for the Microsoft Internet Explorer and Netscape Navigator web browsers.
    The minimum requirements are as follows ? IE version 5.5 or later, Firefox 1.0, Netscape Navigator Ver 4.7 or later with Cipher Strength = 128bit. Suggested minimum monitor resolution is 800x600.
    Your web browser MUST be set to accept cookies. You will not be able to Register or accesss the documents if cookies have not allowed.

    The tenderer is responsible for the provision and installation of the necessary software

    Having Problems?

    Having problems with logging in, responding, downloading, opening or viewing files? Please refer first to the FAQ section under the On-line ?HELP button at the top of this page. Should this not resolve the issue, the Commerce tendering office (email mto@commerce.nsw.gov.au or tel: 02 9372 8900) may then be contacted (quote RFT number and the issue)