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Customer Service / Department of Commerce, Heritage and Building Services - After Hours Call Centre - 0701645

RFT ID 0701645
RFT Type Pre-Qualified / Invited
Published 11-Oct-2007
Closes 16-Oct-2007 9:30am
Category Components for information technology or broadcasting or telecommunications
Agency ZArchived Agencies


Contact Person
Nathan Leech
Phone: 02 9672 5222
nathan.leech@commerce.nsw.gov.au

Tender Details

NOTE - This is an Invited tender.

Provide after hours services Monday to Friday 4pm - 8am weekends and public holidays.

The Invited Tenderers are:

  • Benjamin John Stokes t/a Stoked Communications, Richmond
  • CBC Facilities Maintenance Pty Ltd t/a Paul's Building Consultant, Wollongong
  • Gregory John Brown t/a Avenues Fire Solutions, Toukley
  • Hogan Marketing Services Pty Ltd, Sydney
  • Hutchison Telecommunications (Australia) Limited t/a Hutchison Telecoms, St Leonards
  • Oracle Customer Management Solutions Pty Ltd t/a Oracle CMS, West Melbourne
  • Redbourne Business Services (Australia) Pty Limited, Chermside Queensland
  • Telstra Corporation Limited, Sydney
  • The Trustee for The Advanced Communications Australasia Unit Trust t/a Link Communications Corporation Pty Ltd, Melbourne
Tenders from the above contractors ONLY will be accepted.

Location

NSW Regions: Sydney

RFT Type

Pre-Qualified / Invited - Only those directly invited to tender, may obtain an RFT for the purpose of lodging a tender response. Generally an invitation from a pre-qualified register of approved tenderers who have the ability to undertake the particular work or type of work proposed, a limited number of service providers are known to carry out the work or service (or in emergency or other restricted situations). Tenderers have usually been pre-qualified, accredited, or selected for the type of work and financial range. Competitive bids called from a standing offer (panel / period) contracts would also use this type.

Tender Respondents

Business Name Trading Name Address
Benjamin John Stokes Stoked Communications 11 Susella Crescent
North Richmond NSW 2754
AUSTRALIA
Customers 1TO1 Pty Ltd - 45 Neridah Street
Chatswood NSW 2057
AUSTRALIA
NSW Department of Housing - 23-31 Moore Street
Liverpool NSW 2170
AUSTRALIA
ORACLE CUSTOMER MANAGEMENT SOLUTIONS PTY. LTD. ORACLE CMS 1/456 Spencer Street
West Melbourne VIC 3003
AUSTRALIA
Redbourne Business Services (Aust) Pty Ltd - Level 1, 766 Gympie Rd
Chermside QLD 4032
AUSTRALIA
Telstra Corporation Limited - 10/320 Pitt Street
Sydney NSW 2000
AUSTRALIA
The Trustee for the Advanced Communications Australasia Unit Trust Link Communications Corporation Pty Ltd L11 277 William Street
Melbourne City VIC 3000
AUSTRALIA

Additional Details / Instructions

DOCUMENTATION AVAILABLE FOR THIS RFT
Only a Hardcopy of the whole document is available - and a softcopy of the returnable schedules is available for downloading by following the instructions below.

OBTAINING RFT DOCUMENTATION
First time visitors to this web site who wish to download or order documents will need to self-register on this web site to gain access to the documents.

SOFTCOPY DOCUMENT
An electronic version of the returnable schedules can be downloaded from this web site free of charge.

To obtain the provided schedules form this web site download all the provided files by clicking on the DOWNLOAD A SOFT COPY link at the bottom of the page and following the on-screen instructions.

HARDCOPY DOCUMENT
"ORDER A CD/HARD COPY" link at the bottom of this page and follow the on-screen instructions,
or
It may be ordered by telephoning Nathan Leech on 02 9672 5222 between the hours of 8.30am and 5.00pm, Monday to Friday

EXHIBITED HARDCOPY
An Exhibited hardcopy of this RFT is available for viewing by contacting Nathan Leech on 02 9672 5222

SUBMITTING your RESPONSE - ELECTRONIC LODGEMENT
When you have completed your response you can lodge it electronically via this Web Site You must be a registered user in order to submit a response. Click on the "LODGE A RESPONSE" link at the bottom of this page and follow the on-screen instructions.

PC SOFTWARE REQUIREMENTS To be able to open and read/view the downloaded files for this RFT you may require certain software to be installed on your PC:
Microsoft Word 97 (or more recent) or equivalent.

OTHER REQUIREMENTS

An internet connection to lodge completed responses.
This web site has been optimised for the Microsoft Internet Explorer web browser.
The minimum requirements are as follows - IE version 5.5 or later with Cipher Strength =128bit

COOKIES Your web browser MUST be set to accept cookies. You will not be able to Register or access the documents if cookies not allowed.

The tenderer is responsible for the provision and installation of the necessary software.

STILL HAVING PROBLEMS Having problems with logging in, responding, downloading, opening or viewing files, please refer to the FAQ under the On-line ?HELP button at the top of this page.