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Customer Service / Cloud Purchasing Arrangements Intake 2021 - RFT-10044521

RFT ID RFT-10044521
RFT Type Open Tenders
Published 20-Aug-2021
Closes 5-Oct-2021 4:00pm
Covered Procurement Yes
Category (based on UNSPSC)
81162200 - Cloud-based infrastructure as a service
Agency Digital & ICT

Contact Person
Praneeth Bonapally
Phone: +61 2 8276 8390

Tender Details

The purpose of this RFP, RFT-10044521, is to select suitable Cloud Service Providers (CSPs) to establish a standing offer arrangement for supply of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and associated professional services to NSW Government using the Digital.NSW Cloud Framework. In doing so, DCS intends on establishing head agreements with the preferred Supplier(s) under which Customer Contracts and subsequently, orders are placed by Customers.



Refer to Additional Details / Instructions

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

This tender opportunity is not expected to lead to the award of a contract, or the award details will be advertised elsewhere. Please email the contact officer for details

Additional Details / Instructions

Refer to Part A of the RFT document

Covered Procurement Details

  • The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement
  • A government agency may conduct negotiations with suppliers regarding the procurement

Conditions for Participation

1.Service provider (CSP) must comply with applicable NSW Procurement policies, legislation, and standards

2.Service provider (CSP) must demonstrate financial viability to meet business requirements.

3.Service provider (CSP) must provide either IaaS or/and PaaS related to in-scope services.  

4.Service provider (CSP) must demonstrate that services can be locally supported within Australia

5.Service provider (CSP) must be capable of providing professional services to support Eligible Customer use and migration.


Multi Agency Access


Multi Agency Access Type

All Agencies