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Customer Service / DMARC for NSW Government - DICT-3475

RFT Type Open Tenders
Published 28-Sep-2021
Closes 20-Oct-2021 5:00pm
Covered Procurement Yes
Category (based on UNSPSC)
81160000 - Information Technology Service Delivery
Agency Department of Customer Service

Contact Person
Lindsay Gordon-Smith
Phone: +61 2 4321 4057

Tender Details

In 2018 a Proof of Concept was conducted to test the feasibility of implementing DMARC on the NSW Government’s domains, across all NSW Government Clusters. To complete the DMARC implementation it is the intention to now extend the scope to include the NSW Local Councils and State Owned Corporations.


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

Details for registration for the Proponent Briefing included in Part A

Any questions Proponents wish to be addressed at the Respondent Briefing  should be emailed to the RFP Contact Officer by 12 noon AEST Friday 1st October. 

Address for Lodgement

All submissions to be made through eTendering

Covered Procurement Details

  • The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement
  • A government agency may conduct negotiations with suppliers regarding the procurement

Conditions for Participation

Proponents must meet all Mandatory Requirements as detailed within the attached files DMARC-RFP-Conditions Part A and Part B

Multi Agency Access