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Customer Service / Provision of Assurance & Test Services - DICT502

RFT Type Open Tenders
Published 21-Aug-2020
Closes 18-Sep-2020 4:30pm
Covered Procurement Yes
Category (based on UNSPSC)
81160000 - Information Technology Service Delivery
Agency Department of Customer Service

Contact Person

Tender Details

The scope for the procurement will cover test services, including but not limited to, functional testing (manual & automation), performance and load testing, accessibility and compatibility testing, data testing including Extraction, Transformation and Load (ETL) solutions. Penetration testing is included in the scope as an optional requirement.


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands
States and Territories: ACT, NT, QLD, SA, TAS, VIC, WA

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

A virtual Industry Briefing will be held at 2:00pm Australian Eastern Standard Time on 1 September 2020

Address for Lodgement

Covered Procurement Details

  • The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement
  • A government agency may conduct negotiations with suppliers regarding the procurement

Conditions for Participation

Tenderers must have the capability and capacity to meet the requirements included, at short notice upon being accepted to the panel of testers under this RFT.

Multi Agency Access


Multi Agency Access Type

All Agencies