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Customer Service / Prequalification Scheme: Contingent Workforce - SCM0007

Scheme ID SCM0007
Starts 24-Jan-2013
Ends 28-Feb-2028
RFT Publish Date 24-Jan-2013
RFT Close Date & Time
28-Feb-2028 11:45pm
ABN Required Yes
 
RFT Type Scheme Invitation
Agency NSW Procurement
Category Recruitment & Services

Contact Person
NSWBuy
Phone: 1800679289
nswbuy@finance.nsw.gov.au

Scheme Details

The Prequalification Scheme: Contingent Workforce is a new operating model for government. This model is transforming the mechanism by which contingent labour is sourced, managed and reported on within NSW Government; with a complement of four sub-category projects:

1. Vendor Management System (VMS) - Single vendor neutral recruitment technology provider

2. Managed Service Provider (MSP) - Panel of neutral providers

3. Payroll processing - Panel of dedicated providers of payroll functions 

4. Prequalification scheme of recruitment suppliers

This prequalification scheme replaced Contingent Workforce Contract 100 and is used to access the market for contingent labour. This Scheme is managed by NSW Procurement and leverages government buying power whilst opening up opportunities to small and medium enterprises, regional and boutique suppliers.

The objective of this Scheme is to provide a quality contingent workforce that is effectively and efficiently controlled and co-ordinated across government. This Scheme will see the implementation of systems and processes to manage appropriate buying behaviour aligned to Government Workforce Planning objectives and will capture information associated with NSW Government’s use of contingent workforce to reduce cost and improve candidate quality.

 

This Scheme will evolve to continue to meet the needs of all stakeholders and brings the following benefits to NSW Government and suppliers:

1. Opening up of categories – allowing suppliers to nominate the categories they have demonstrated their capability and providing hiring managers with more choice of suppliers

2. Supplier mark-up has been standardised allowing hiring managers to focus on candidate quality instead of cost

3. Temp to Perm conversion fee is a sliding scale over the initial 12 month period

4. Simplifying procurement practice and

5. Removes unnecessary red tape which negatively impacts on buyers and suppliers.

The NSW Government has taken the decision to convert a number of closed panel contracts to pre-qualification schemes while being respectful of associated risk and preservation of its market leverage.

This Scheme also aims to reduce off contract spend and improve compliance by allowing all suppliers who meet the scheme conditions to do business with government agencies.

The Scheme will continue to utilise categories for ease of searching and reporting. Over the life of the Scheme there will the flexibility to add more specialised role types as and when required. Prequalified suppliers will be able to apply for any and/or all categories and will be able to update their areas of capability in a simple manner.

If you require information about this Scheme please visit the ProcurePoint website.

 

Start application

The information displayed below is a read-only version of the application process. Please review and, when ready to apply for the scheme, click the Start application button above.

Vendor Instruction

Applicants should read the Scheme documents then answer the online questions. Applicants have the ability to attach marketing material, client references and capability statements.

Annexure 6 of the Scheme Documentation provides a list of role types per Category. This list is not exhaustive. Please review the lists then select the Categories you wish to apply for.

Where requested, please tell us about three (3) similar contingent roles you have filled in the past six (6) months. Please use the template provided.

You must attach three (3) client references for similar assignments undertaken in the last six (6) months. These references must be on your client's letterhead using the template that has been provided.

Once all questions have been answered, submit your application online.


Prequalification Types

Advanced

Suppliers are requested to provide company details, marketing material and capability statements as part of their application for Scheme membership. Templates are provided for Suppliers to use.


Documents

Terms and Conditions

Capabilities

The Applicant must identify its areas of substantial expertise by nominating the categories in which it is seeking prequalification.

Categories
  • A. Administration
    </br>Administration Assistant</br> Call or Contact Centre Team Leader</br> Customer Service Officer</br> Data Entry Operator</br> Executive Assistant</br> Office Support</br> Receptionist / Switchboard Operator</br></br>
  • B. Finance
    </br>Accountant / Management Accountant /Senior Accountant</br> Auditor / Audit Manager / Auditor (Senior) / IT Auditor</br> Business Analyst / Financial Analyst</br> Credit Officer / Manager</br> Finance Officer / Accounts Clerk / Bookkeeper</br> Finance Specialist</br> Financial Controller</br> Financial Planner</br> Investigator</br> Payroll Officer / Manager</br></br>
  • C. Specialist
    </br>Communications / Media / Promotion / Public Relations</br> Contract / Procurement / Vendor (Officer or Manager)</br> Distribution / Warehouse / Inventory (Officer or Manager)</br> Field Officer</br> Graphic Designer</br> Human Resources / Training & Development / Trainers</br> Lease (Administrator or Negotiator)</br> Legal Support / Law Clerks / Paralegal</br> Library / Archives / Record Management</br> Logistics / Supply Chain (Officer or Manager)</br> Marketing / Advertising (Officer, Manager or Specialist)</br> Policy (Officer or Manager)</br> Program (Officer, Manager or Director)</br> Project (Officer, Manager or Analyst)</br> Property Valuer / Conveyancer</br> Security Specialist</br></br>
  • D. Industrial
    </br>Apprentice</br>Arborist</br> Battery Fitter</br> Blacksmith / Boilermaker</br> Bricklayer</br> Bridge Worker</br> Building Inspector</br> Building Services Employee</br> Carpenter</br> Chef </br> Cleaner</br> Concrete Inspector</br> Concreter</br> Crane, Hoist or Lift Operator</br> Crossing Supervisor</br> Driver / Truck Driver / Tow Truck Driver</br> Electrician</br> Fencer</br> Fitter</br> Gardener</br> Kitchen hand</br> Labourer - Various</br> Landscape Gardener</br> Leading Hand</br> Line Marker</br> Maintenance Handyman</br> Maintenance Patrolman</br> Maintenance Planner</br> Mechanic</br> Operators of Explosive - Powered Tools</br> Painter</br> Plant Operator</br> Plasterer</br> Plumber</br> Production Worker</br> Rigger</br> Road / Bridge Performance Tester</br> Road Traffic Controller</br> Road Worker</br> Roofer</br> Security Officer</br> Signwriter</br> Steersman</br> Stonemason</br> Storeman and Packer</br> Storeperson</br> Survey Field Hand</br> Team Leader</br> Timberperson</br> Track Worker / Labourer</br> Tradesperson's / Technician's Assistant</br> Transport Facility Worker</br> Waiter</br> Welder</br> Yardman</br></br>
  • D (ACT). Industrial (ACT)
    If applying for this category, it is a mandatory requirement to provide and attach a copy of your Industrial Relations & Employment Obligations (IRE) certificate.
  • E. Professional
    </br>Archaeology and Heritage Advisor</br> Architect</br> Camera Enforcement Officer</br> Chemist</br> Engineer - Bridge / Chemical / Civil / Construction / Electrical / Electronic / Industrial / Mechanical / Maintenance / Traffic etc</br> Environmental Officer / Scientist</br> Food Technologist</br> Geographic Information Specialist</br> Geologist</br> Geophysicist</br> Hydrologist</br> Metallurgist</br> OHS&R / Safety Compliance Officer / Manager</br> Project Engineer</br> Project Manager / Officer</br> Project Planner / Cost Engineer</br> Quality Assurance / Quality Control Manager</br> Scientist</br> Surveyor / Engineering Surveyor</br> Town Planner</br> Traffic and Transport Planner</br> Urban and Regional Planner</br></br>
  • F. Technical
    </br>Asset Officer / Manager</br> Clerk of Works</br> Control Room Supervisor</br> Designer - Construction / Industrial</br> Development Officer / Manager</br> Documentation Officer</br> Drafter</br> Engineering Associate / Technician</br> Estimator</br> Facilities or Property Officer / Manager</br> Inspector</br> Installation & Maintenance Supervisor</br> Interior Designer</br> Property Acquisition Officer</br> Signal Technician</br> Site Supervisor</br> Site/Works Supervisor</br> Surveillance Officer / Steel Inspection - Bridges</br> Surveyor's Assistant</br> Technical Officer</br> Technician - Engineering / Science / Laboratory / Processing</br></br>
  • G. ICT Network and Equipment
    </br>Computer Network and Systems Engineer</br> Data Network Engineer</br> Hardware Technician</br> Network Administrator</br> Network Designer / Architect</br> Network Security Consultant</br> Network Support</br> Network Technical Consultant</br> Network / Operations Manager</br> Novell Engineer / Specialist</br> PABX Systems Technician</br> Radiocommunications Technician</br> Server Engineer</br> Support and Test Engineers</br> Support Technicians</br> Telco / Voice / Communications Analyst</br> Telecommunications Engineer / Field Engineer</br> Telecommunications Network Engineer</br> Telecommunications Technician</br> VoIP Consultant</br> WAN Specialist</br></br>
  • H. ICT Management, Implementation and Support
    </br>Business Continuity Manager</br> Business to Business Integration Specialist</br> Change Management Specialist</br> CIO</br> Data Centre Facilities Supervisor</br> Data Centre Support Analyst</br> Desktop Support</br> Documentation Specialist</br> Help Desk Support / Manager</br> ICT Business Analyst</br> ICT Operations Manager</br> ICT Strategy Planner / Consultant</br> ICT Trainer</br> IT Manager</br> IT Specialist / ICT Consultant</br> Project Coordinator / Project Manager / Program Manager</br> Security Consultant / Specialist</br> Technical Manager</br>
  • I. ICT Applications, Databases and Systems
    </br>.Net Specialist</br> Analyst Programmer / Applications Developer</br> C# Specialist</br> Computer Operator</br> Data Modeller / Architect</br> Data Warehouse Technologist / Specialist / Developer</br> Database Administrator / Designer / Analyst</br> Email Technical Specialist</br> ERP/CRM Functional / Technical Consultant</br> Mercury Specialist</br> Microsoft Consultant</br> Multimedia Designer / Specialist</br> SAP Professionals</br> Siebel Specialist</br> Software Engineer</br> Solaris / Unix Administrator</br> Solution Architects / Designers</br> System Tester</br> Systems Administrator</br> Systems Analyst</br> Systems Architect / Designer</br> Technical Writer</br> Test Manager / Leader / Analyst</br> TSM Specialist</br> Web Site Content Manager</br> Web Site Designer / Consultant / Developer</br></br>
  • J. Transport
    </br><u><i>Rail Specific and Technical - Rail Technical Project Management</i></u></br> Contract Officer Rail Infrastructure & Rollingstock</br> Project Officer Rail Infrastructure & Rollingstock</br> Design Engineer</br> Project Director Rail Infrastructure</br> Project Manager Rail Infrastructure</br> Project Co-Ordinator</br> Project Director Rollingstock</br> Project Engineer Rollingstock</br> Project Manager Rollingstock</br> Maintenance Planning Engineer</br> Project Engineer Rail Infrastructure</br> Project Surveyor</br> Site Manager</br> Technical Support Officer</br> Technical Specialist</br> Construction Manager</br> Site Supervisor</br> </br><i><u>Rail Specific and Technical - Engineering</i></u></br> CAD Drafter</br> Engineer</br> Engineering Advisor</br> Engineering Manager</br> Geotechnical Advisor</br> Project Design Engineer</br> Project Engineer</br> Quality Engineer</br> Quality Surveyor</br> Reliability Engineer</br> Signalling Engineer</br> Systems Engineer</br> Civil Engineer</br> Design Engineer</br> Mechanical Engineer</br> Geospatial Officer</br> Senior Engineer Consultant</br> </br><i><u>Rail Specific and Technical - Design and Architecture</i></u></br> Architect</br> Estimator</br> Senior Architect</br> Town Planner</br> Designer</br> Surveyor</br> </br><i><u>Rail Specific and Technical - Rail Infrastructure</i></u></br> Logistics Manager</br> Maintenance Manager</br> Operations Manager</br> Process Engineer</br> Quality Engineer</br> Signalling Designer</br> Signalling Engineer</br> Signalling Supervisor</br> Site Supervisor</br> </br><i><u>Safety - Legal</i></u></br> Compliance Manager</br> General Counsel</br> Lawyer</br> Legal Secretary</br> Paralegal</br> Solicitor</br></br>
  • K. Education
    </br>Canteen Assistant</br> Child Care Assistant</br> Examination Supervisor</br> Lecturer</br> Sports Coach - all sports</br> Teacher Support - all disciplines</br> Tutor - Academic / Music</br></br>
  • L. Other
    <br/>Access control<br/>Car park attendant<br/>Corporate host<br/>Disability Care Workers<br/>Event staff / manager<br/>Queue management<br/>Ticket seller / box office<br/>Traffic controller<br/>Turnstile operator<br/>Usher<br/>
  • M. NSW State Emergency Services
    <BR> Arborist<BR> Debris removal<BR> Elevated Work Platform Contractor<BR> Mulching of vegetation<BR> Stump grinding<BR> Tree lopping service<BR> Tree removal<BR>
  • N. Home Care Service of NSW
    <BR> Care Worker for Domestic Assistance - standard<BR> Care Worker for Domestic Assistance - specialised<BR> Care Worker for Personal Care - standard<BR> Care Worker for Personal Care - specialised<BR> Care Worker for In home respite - standard<BR> Care Worker for In home respite - specialised<BR> Care Worker for Social Support - standard<BR> Care Worker for Social Support - specialised<BR>

Advanced Questionnaire

The Applicant must answer the following questions based on the prequalification type they are applying for

A. ORGANISATIONAL DETAILS

Organisational Details

Type of Organisation *

Please confirm your organisation type. Refer Section 1.3 of Schedule 4 (Master Services) within the Scheme Conditions.

Date Established *

Please provide the date when your organisation was established (as mentioned on ASIC website and/or Australian Business Register / ABN Lookup website).

Response Type: Date
Industry Association Membership
Are you a professional member of any industry associations?
Details of Membership

Please provide the names of the industry associations that you are a member of.

Response Type: Free Text
Membership Certificates

Please attach copy of your membership certificate/s for the industry association you are a member of. Please attach as one zipped file if you have more than one (1) membership

Response Type: Upload & Date
Company Profile *

Please provide your company details by using the attached template. The completed template and your company's financial data for the past three (3) years should be attached as one zipped file.

Company details template

Response Type: Upload

Vendor Profile

Vendor Profile

Sales Contact Details

Please provide any other contact details (other than the details provided with your eTendering website registration) you would like us to use to communicate with you. This contact information will be made available to Customers. Please use the attached template.

Sales contact details template

Response Type: Upload
Accounts Receivable Contact Details

Please provide contact details (name, phone number and e-mail address) for a member of your staff who can answer accounts receivable enquiries. This information will be made available to Customers. Please use the attached template.

Accounts Receivable template

Response Type: Upload
Marketing Material

Please attach your organisation's marketing material as a zipped file. This information will be made available to Customers.

Response Type: Upload
ANZ Small Business *
Are you an Australian or New Zealand Small Business, defined as a business with a turnover of less than $2m in the last financial year?
Equity and Diversity
Do you encourage expressions of interest or applications from people with a disability?
Recognised Indigenous business *

Is your business a ‘recognised Indigenous business’? Tick one of the following:

Recognised Indigenous business

If you are a ‘recognised Indigenous business’ then please provide a copy of the certificate.

Response Type: Upload

B. APPLICATION

Application Details

Equity and Diversity - expressions of interest

How do you encourage expressions of interest or applications from people with a disability?

Response Type: Free Text
Equity and Diversity - skills assessment

How do you accommodate the needs of job seekers with a disability in skill assessment tests?

Response Type: Free Text
Equity and Diversity - promotion

How do you promote job seekers with a disability to employers and/or employees with disability within your organisation?

Response Type: Free Text
Vendor neutrality MSP *
If you are successfully engaged as a managed service provider (MSP) by a Customer, do you agree to transition any and all of your Contingent Worker(s) from that Customer prior to commencing as the MSP for that Customer?
Vendor neutrality - agree not to supply *
If you are successfully engaged as a managed service provider (MSP) by a Customer, do you agree that you and your associated companies will not supply any contingent workforce recruitment services to that Customer so long as you are engaged as the MSP for that Customer?
Referee Report *

Using the template below provide three (3) referee reports for each category that you are applying for. Please attach as one zipped file.

Referee report template

Response Type: Upload
Demonstrated Experience *

Please demonstrate your experience in providing services under each category you are applying for by completing the attached template. Please attach as one zipped file.

Relevant experience template

Response Type: Upload
Qualifications of personnel - Category M only

If your company is applying to provide services under category 'M - NSW State Emergency Services' your personnel must hold one or both of the following;

- AHC20510 Certificate II in Arboriculture and
- AHC30810 Certificate III in Arboriculture

Do all of your relevant personnel hold one or both of these qualifications?

Supplying services in the ACT

Do you intend to supply services in the ACT?

Ethical Suppliers Statutory Declaration for the ACT

Please complete and attach the Ethical Suppliers Statutory Declaration.

Ethical Suppliers Stat Dec - 28 June 2017.docx

Response Type: Upload
Industrial Relations & Employment Obligations (IRE) certificate

If applying for Category D – Industrial in the ACT, it is a mandatory requirement to provide the expiry date of your Industrial Relations & Employment Obligations (IRE) certificate.

Response Type: Date

C. INSURANCES

Insurance Details

How much Public Liability insurance does your organisation currently hold *
If you have selected 'Other' in the previous question, please advise the exact value of Public Liability insurance in $ million
Response Type: Free Text
Insurance - Public Liability *

Please upload the latest insurance copy or copy of the broker's certificate of currency for Public Liability Insurance and provide the insurance expiry date. You must ensure that the name on your certificate is exactly the same name under which you are applying for this Scheme.

Response Type: Upload & Date
How much Professional Indemnity insurance does your organisation currently hold *
If you have selected 'Other' in the previous question, please advise the exact value of Professional Indemnity insurance in $ million
Response Type: Free Text
Insurance - Professional Indemnity *

Please upload the latest insurance copy or copy of the broker's certificate of currency for Professional Indemnity Insurance and provide the insurance expiry date. You must ensure that the name on your certificate is exactly the same name under which you are applying for this Scheme.

Response Type: Upload & Date
Insurance - Workers Compensation - NSW

Please upload the latest insurance copy or copy of the broker's certificate of currency for WorkCover Insurance and provide the insurance expiry date. You must ensure that the name and the ABN on your certificate is exactly the same name and ABN under which you are applying for this Scheme.

Response Type: Upload & Date
Insurance - Workers Compensation - ACT

If you want to provide your services in another state (inclusive of the state selected in the above question), then for the second state,  please upload the latest copy of the broker's certificate of currency for WorkCover Insurance and provide the insurance expiry date. You must ensure that the name and the ABN on your certificate is exactly the same name and ABN under which you are applying for this Scheme.

Response Type: Upload & Date

D. LEGAL

Legal Status

Legal Proceedings?
Are you or any of your directors or close associates currently, or have you, or have your directors or close associates been at any time within the last five years, the subject of any or any pending Legal Proceedings?
Legal Proceedings response if applicable

If YES please provide details

Response Type: Free Text
Legal Proceedings - NSWP Schemes
Have you been removed by NSW Procurement from any Scheme or Contract within the last 12 months?
Legal Proceedings - NSWP Schemes response if applicable

If YES please provide details

Response Type: Free Text
Insolvency, administrations or investigations?
Are you or any of your directors or close associates currently, or have you, or have your directors or close associates been at any time within the last five years, the subject of any or any pending Insolvency, Administrations or Investigations?
Insolvency, administrations or investigations - response if applicable

If YES please provide details

Response Type: Free Text
Investigations by ICAC or any other public body
Are you or any of your directors or close associates currently, or have you, or have your directors or close associates been at any time within the last five years, the subject of any or any pending Investigations by the ICAC or any other public bodies?
Investigations by ICAC or any other public body - response if applicable

If YES please provide details

Response Type: Free Text
Business Ethics and Code of Practice for Procurement *

The Business Ethics information is available on http://www.finance.nsw.gov.au/about-us/business-ethics and Code of Practice for Procurement is available on https://www.procurepoint.nsw.gov.au/policy-and-reform/nsw-government-procurement-information . Have you read and do you agree to comply with the Business Ethics and Code of Practice for Procurement?

OHS&R Statutory Obligations *
Do you comply with all OHS&R statutory obligations?
OHS&R Workplace Health & Safety System
Do you have a documented workplace health and safety system?
OHS&R Documented System

Do you have a documented workplace health and safety system? If yes, please attach a copy

Response Type: Upload & Date

Amendment History

  1. 29-Nov-2013 3:42pm
    Minor amendments have been made to the Scheme conditions, including the addition of Annexure 7: Additional Conditions - Sydney Trains. This Annexure has been added to assist in the facilitation of the transition from RailCorp's WCCL to the Scheme. A list of all amendments can be found in the Scheme conditions on page 2, version control.

     

  2. 23-Jun-2014 5:28pm
    A new category has been added to the Scheme: Category M - NSW State Emergency Services.
    As a result a new question has been added to the questionnaire. This question is only applicable to those firms applying for category M.
    Please note that the Scheme Conditions have also been updated accordingly.
  3. 23-Jun-2014 6:23pm
    A new category has been added to the Scheme: Category M - NSW State Emergency Services.
    As a result a new question has been added to the questionnaire. This question is only applicable to those firms applying for category M.
  4. 2-Oct-2014 4:49pm
    • A new category has been added to the Scheme: Category N - Home Care Services. Annexure 10 provides details. As a result a new question has been added to the questionnaire. This question is only applicable to those firms applying for category N.
    • Clause 6.1.7 of the Scheme Conditions and Clause 1.3.2 in Schedule 4 - Master Services have been added. Suppliers must note that sub-contract arrangements are not allowed.
  5. 18-May-2015 3:28pm

     

    New questions have been added to

     

    • identify the value of Public Liability insurance and Professional Indemnity insurance
    • identify a recognised Indigenous business

     

    Currently prequalified suppliers are required to update their profiles accordingly.

     

  6. 2-Jul-2015 2:08pm

    Scheme Rules updated.

  7. 19-Jan-2016 2:24pm

    Minor updates to Scheme Rules including updated referee reporting template.

  8. 19-Jan-2016 3:33pm

    Version control date updated

  9. 11-Feb-2016 12:40pm

    Minor update to scheme rules.

  10. 2-Nov-2016 12:21pm

    Scheme Rules updated.

  11. 12-Dec-2016 4:09pm

    Amendment made to the scheme conditions to include ACT requirements.

  12. 13-Dec-2016 1:03pm

    A new capability has been added to the scheme. The new category is D ACT.

  13. 13-Feb-2017 3:05pm

    Amendment made to the scheme conditions.

  14. 27-Nov-2017 8:16am

    Scheme has been extended till 28 February 2028. Minor changes have been made to Scheme Rules.

  15. 10-Jul-2018 5:04pm

    No action required. Scheme updated to define the term “acquisition” with associated supplier obligations.

  16. 31-Jul-2019 4:46pm

    Changes have been made to the scheme rules.

     

    Version 3.1 of the SCM0007 Scheme Rules contains:

     

    Employment Checks

     

    • There is a new Employment Check contract in place. Suppliers are no longer required to conduct employment checks on contingent workers. Costs for supplier co-ordinated checks will not be reimbursed.

     

    General Changes

     

    • Machinery of Government Department name changes
    • Clause 28.1 Reworded
    • Annexure 7 Clause AC18.2 Clarified to “GST Exclusive”

Start application