NSW Health / NeverAlone Mobile Duress Alarms & Monitoring Service for SWSLHD Primary & Community Health - RFT-10056081

SWSLHD is seeking RFQ submissions from selected suppliers for 180 x NeverAlone mobile duress alarms and an associated 1 year back to base monitoring service for SWSLHD Primary & Community Health workers.

SWSLHD Primary & Commumity Health staff work in a range of locations outside of SWSLHD facilities including homes and other public locations.  Staff working in the community can work alone, in isolation or away from access to rapid support from other staff or emergency services, making them more vulnerable to violent incidents or aggression.

The NSW Health Protecting People and Property (PPP) Policy requires staff who regularly work in the community to be provided with appropriate communication and tracking devices, including mobile duress alarms. Te Health Services Union (HSU) has endorsed the NeverAlone mobile duress alarm as a preferred product for staff following successful trials and positive feedback.

The mobile duress alarms must have the following specifications;

• activation that can be iniiated by the wearer
• a warning when the "no movement" feature is about to trigger
• a long battery life and battery status display, warning when the charge is low
• affixable to clothing
• provision of accurate information on the location of the activated alarm to within 10 metres so that the person can be located without delay
• be capable of transmiting a duress signal within 5 seconds of activation

The mobile duress alarms shall;

• interfacewith commnication and security systems through a monitoring service
• provide 2 way voice communication
• provide communication integrity and a system which is not prone to false alarms
• be current technology and part of a system that can easily be added to or changed, if required
• be user friendly/simple to use

NSW Regions: South West Sydney

From $150,000.00 to $200,000.00

Pre-Qualified / Invited - Only those directly invited to tender, may obtain an RFT for the purpose of lodging a tender response. Generally an invitation from a pre-qualified register of approved tenderers who have the ability to undertake the particular work or type of work proposed, a limited number of service providers are known to carry out the work or service (or in emergency or other restricted situations). Tenderers have usually been pre-qualified, accredited, or selected for the type of work and financial range. Competitive bids called from a standing offer (panel / period) contracts would also use this type.

Respondents must be fully accredited providers of the goods & services sought under the RFQ.

Respondents must comply with the scope of the RFQ, as stated in the Long Description, and respond to the attached Specifications Response document

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