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NSW Health / Virtual Clinical Care Centre Integrated Software Solution - NSWA_2022_04

RFT ID NSWA_2022_04
RFT Type Expression of Interest For Pre-Qualification
Published 16-May-2023
Closes 14-Jun-2023 3:00pm
Category Information and technology
Agency Ambulance Service of NSW

Contact Person
Michael Bainy
Phone: 0417805030
Mobile: 0417805030

Tender Details

NSW Ambulance (NSWA) is seeking Expression of Interest (EOI) from suitable providers for a Virtual Clinical Care Centre (VCCC) Integrated Software Solution. The software solution would enable efficient and patient-centred care. It would streamline the experience of patients who call Triple Zero (000) and enable seamless transfer of incidents/cases between Control Centres and the VCCC.


This EOI is the initial part of a multi-phase procurement process to assess the suitability of the market capability for the Services within scope. The Successful Respondent(s) may be shortlisted to participate in a future RFT.


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands
States and Territories: ACT, NT, QLD, SA, TAS, VIC, WA

RFT Type

Expression of Interest For Pre-Qualification - An invitation for Expression of Interest (EOI) for pre-registration of prospective tenderers for a type of work or service. Applicants are initially evaluated against published selection criteria. RFT may then be invited from a panel of providers (as Selective, or Invited).

Additional Details / Instructions

Restricted to Advance Category Suppliers under ICT0020 Scheme

Conditions for Participation

Restricted to Advance Category Pre-qualified suppliers under ICT0020 Scheme

Multi Agency Access