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Sydney Trains & NSW Trains / Rail Operations Centre (ROC) Technology Solution - WS178494.

RFT ID WS178494.
RFT Type Open Tenders
Published 7-Jul-2014
Closes 25-Aug-2014 10:00am
Category (based on UNSPSC)
43230000 - Software
Agency Sydney Trains

Contact Person
Procurement Help Desk
Phone: 1300 132 136

Tender Details

Sydney Trains requires one or more highly competent technology Service Providers to design, test, implement and maintain various IT systems to enable the Rail Operations Centre (ROC) to deliver significant benefits for Sydney Trains and NSW Trains customers

Sydney Trains is seeking responses to this Request for Proposal (“the RFP”) from Service Providers who have a demonstrative ability to meet its requirements for one or more of the following four (4) “Sub-Projects”:

• SP1 - Dynamic Train Timetable System (DTTS) to generate a Train timetable in real-time taking account of all current and projected changes to the Daily Working timetable.

• SP2 - Incident Management System (IMS) to provide a structured framework used to respond to events or incidents which disrupt (or threaten to disrupt) normal functioning operations.

• SP3 - Customer Information Management System (CIMS) to enhance the quality, consistency, reliability and delivery of information presented to Sydney Trains customers across all current and future channels e.g. mobile, social etc

• SP4 - System Integration specialist (Si) to seamlessly bring all the ROC technologies together.


NSW Regions: Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

In order to gain access to the Request For Tender documents, Tenderers are required to register their interest by sending an email and include the following:


1) Event Title,

2) RFT ID,

3) Organisation Name,

4) ACN/ ABN,

5) Contact Name,

6) Organisation/Contact Postal Address,

7) Contact Email Address,

8) Contact Phone No.


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