Booking Reservation System - SR3344608076

Contract Award Notice ID SR3344608076

Publish Date 8-Dec-2022

Category Information Technology Service Delivery

Agency Dept of Planning, Housing and Infrastructure

Particulars of the goods or services to be provided under this contract

NPWS is intending to procure a new booking reservation system to support current and future business needs for NPWS camping and accommodation (including packaged products with third party operators). The new booking system is intended to be implemented and operating by mid-late 2022. The Booking Reservation System is required to accept, manage and process customer booking reservations for all camping and accommodation products and packages including all payment and associated processes such as refunds, cancellations, inventory management, business rules (including variable business rules), business hierarchies and structures etc.

Contract Duration 1-Feb-2023 to 1-Feb-2025

Contract Award Notice Details

Contractor Name DigitalRez Australia Pty Ltd
ACN 085383188
ABN 12 085 383 188
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 21 Ahern Street
Town/City Emu Park
State/Territory QLD
Postcode 4710
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$1,600,000.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Open

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Non-price	70
Price	30

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Gregory Wallace

Email Address procurement@dpie.nsw.gov.au

Particulars of future transfers of assets to the State, at zero or nominal cost to the State, including the date of their transfer

Not Applicable

Particulars of future transfers of assets to the contractor including the date of their transfer

Not Applicable

The results of any cost-benefit analysis of the contract conducted by the agency

Not Applicable

The components and quantum of the public sector comparator if used

Not Applicable

If relevant, a summary of information used in the contractor's full base case financial model (for example, the pricing formula for tolls or usage charges)

Not Applicable

If relevant, particulars of how risk, during the construction and operational phases of a contract to undertake a specific project (such as construction, infrastructure or property development), is to be apportioned between the parties, quantified (where practicable) in net present-value terms and specifying the major assumptions involved

Not Applicable

Particulars as to any significant guarantees or undertakings between the parties, including any guarantees or undertakings with respect to loan agreements entered into or proposed to be entered into

Not Applicable

Particulars of any other key elements of the contract

1. Annual Operating Costs apply for the operation of the system/software, including but not limited to licensing costs, usage fees, commissions, transaction fees, hosting charges, and support and maintenance fees. Uses ongoing percentage-based and volume threshold-based fees/license fees.
2. Schedule of rates apply i.e. additional development services and charges associated with any NPWS required developments (including testing) or system update releases. Development credits applicable based on revenue-based thresholds.