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Payments Capability Development - ST/211117/2017

RFT ID ST/211117/2017
RFT Type Request for Proposals
Published 8-Dec-2017
Closes 31-Jan-2018 2:00pm
Category Financial and Insurance Services
Agency Insurance and Care NSW (icare)


Contact Person
Fiona Huntley
Phone: 02 4321 5461
Mobile: 0476 838 954
icareprocurement@icare.nsw.gov.au

Tender Details

The Services (overview)

icare is seeking to procure a new payments capability. The objective of the new payment capability is to improve the payments experience of icare participants, providers and payers through:

  • Improving processing outcomes (frictionless and efficient payments) in terms of speed, accuracy, auto reconciliation and cost to serve, and
  • Enhancing richness of payments data currency, depth, insights and analytics

To enhance our understanding of the payments capabilities in the Australian market, icare recently issued a Request for Information (RFI) to select suppliers. The RFI responses increased our understanding of key aspects of a new scheme payments capability.

 

 

 

 

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands
States and Territories: ACT, NT, QLD, SA, TAS, VIC, WA

RFT Type

Request for Proposals - An invitation for expressions of interest / seeking preliminary proposals. In many cases these may be used as a basis for shortlisting tenderers, along with other criteria such as expertise and experience. Prospective tenderers are initially evaluated for their proposal against the relevant selection criteria. A number of those who best meet the criteria are invited to tender. For complex or some other types of procurement, where the product or service outcomes are highly dependent on the content of the proposals received from Tenderers, the outcome may be negotiated.

Related Records

  • Contract Award Notices:

Additional Details / Instructions

Deed Confidentiality

Vendors wishing to access the RFP will be required to complete the Deed of Confidentiality. To obtain a copy of the deed, please email the Contact Officer referencing the RFP title and number.

Requests should be sent to:

All completed Deeds should be returned via reply email with the following details:

       Company Name:

       ABN:

       Contact Name:

       Role Title:

       Email Address:

       Contact Phone No:

Following receipt of the signed Deed, icare will issue the passcode to allow access to the RFP documentation suite once published.

 

Vendor Briefing:

icare is planning to have a Vendor Briefing session on 15th December 2017 via teleconference / webcast session.


Intention to Respond

Interested Respondents should return the Intention to Respond by 14th December 2017 which includes an RSVP for the briefing session as well as attendance details.

Following receipt of the RSVP the teleconference details will be emailed to the nominated contact listed on the RSVP.

 


Multi Agency Access

No