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RFT for Government Telecommunications Agreement, Category 5 � Telecommunications Systems and Services - 0800182

RFT ID 0800182
RFT Type Open Tenders
Published 22-May-2008
Closes 7-Jul-2008 6:00am
Category Information Technology Broadcasting and Telecommunications
Agency NSW Procurement


Contact Person
Dan Umali
Phone: 1800 679 289
NSWP_Support@commerce.nsw.gov.au

Tender Details

The scope of the GTA Category-5 is to replace the following existing contracts:

  • 2024 - Telephone handsets, Answering Machines, Diverters & Associated Services
  • 2025 - Mobile, Cellular and Satellite Telephone Equipment
  • 2025B - Mobile Phone Usage, Monitoring, reporting and Plan Advisory Service
  • 2306 - PABX and Key Telephone Systems
  • 2023 - Video Conferencing Equipment and Services
  • 2069 - Network Products, Integration and Consultancy

    GTA Category 5 will include the following Product Groups:

    1. Telephony Systems and Associated Systems & Services (including IP Systems)
    2. Voice and/or Video Mail and Unified Messaging Systems
    3. Network Systems and Services (including Voice, LAN/WAN, etc.)
    4. Call Accounting (TIMS)
    5. Contact Centre Systems and Associated Systems and Services
    6. Interactive Voice Response Systems (IVR's)
    7. After Market Products (including handsets, audio conference phones, headsets, circuit cards etc.)
    8. Music and Messaging on Hold Systems and Services
    9. Voice Recording Systems
    10. Audio Conference Systems and Services
    11. Video Conferencing Systems and Services
    12. Consolidated Telecommunications Inventory and Cost Management (including carrier billing analysis tools)
    13. Managed Telecommunications Services
    14. Private Paging and Public Address Systems
    15. Broadcast Messaging Systems
    16. System Commissioning, Decommissioning and Professional Services
    17. System Maintenance (single and multi-vendor)
    18. New Telecommunication Technologies

    No Briefing Sessions
    There will not be an Industry Briefing for this RFT.
  • Location

    NSW Regions: Central West, Far West, Hunter, Illawarra, Mid North Coast, Murray, Murrumbidgee, Northern, North Western, Richmond Tweed, South Eastern, Sydney

    RFT Type

    Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

    RFT Preview Document(s)


    Tender Respondents

    Business Name Trading Name Address
    3Com Asia Pacific REim Pte Limited - L3 Waterfront Place 1 Eagle Street
    Brisbane QLD 4000
    AUSTRALIA
    3D Networks (Australia) Pty Ltd - 593-595 Blackburn Road
    Notting Hill VIC 3168
    AUSTRALIA
    AAPT Limited - Level 23, 680 George Street
    Sydney NSW 2000
    AUSTRALIA
    Active Voice LLC - Suite 12 L2, 10 Jamieson Street
    Cheltenham VIC 3192
    AUSTRALIA
    Addcom Contact Solutions Pty Ltd - 2 Talavera Road
    North Ryde NSW 2113
    AUSTRALIA
    Addcom Pty Ltd - Unit 4 5 Talavera Road
    North Ryde NSW 2113
    AUSTRALIA
    Adtec Communications Pty Ltd - 16/89 Jones Street
    Ultimo NSW 2007
    AUSTRALIA
    Alcatel-Lucent Australia Limited - 280 Botany Road
    Alexandria NSW 2015
    AUSTRALIA
    Allcom Networks Pty Ltd - Level 1, 8-10 Loftus Street
    Sydney NSW 2000
    AUSTRALIA
    Anabelle Bits Pty Ltd ASI Solutions The Lakes Business Park, 8 Lord Street
    Botany NSW 2019
    AUSTRALIA
    Applied Satellite Technology Australia Pty Ltd - 1a Jibbon Street
    Cronulla NSW 2230
    AUSTRALIA
    Aria Communications Pty Ltd LG-Nortel Systems 1/233 Castlereagh Street
    Sydney NSW 2000
    AUSTRALIA
    Arkadin Australia Pty Ltd - 50 Berry Street
    North Sydney NSW 2060
    AUSTRALIA
    Auscript Australasia Pty Ltd - Level 10, 15 Adelaide Street
    Brisbane Adelaide Street QLD 4000
    AUSTRALIA
    Avaya Australia Pty Ltd - Avaya House, 123 Epping Road
    North Ryde NSW 2113
    AUSTRALIA
    Black Box Network Services Australia Pty Ltd - 21-23 Maroondahg Highway
    Croydon VIC 3136
    AUSTRALIA
    Broadreach Services Pty Ltd - L5, 50 Clarence Street
    Sydney NSW 2000
    AUSTRALIA
    BTAS Pty Ltd - 35-41 Waterloo Road
    North Ryde NSW 2113
    AUSTRALIA
    Bytecan Pty Limited - 9 Nowill Street
    Condell Park NSW 2200
    AUSTRALIA
    Central Coast Telephone Systems Pty Limited CCTS Telecommunications 878 Pacific Highway
    Lisarow NSW 2250
    AUSTRALIA
    Charmelm Pty Limited - Unit 11 42-44 Abel Street
    Penrith NSW 2750
    AUSTRALIA
    Coastal Computer Communications Pty Ltd - Shed 1 Sherwood Road
    Bermagui NSW 2546
    AUSTRALIA
    Commander Integrated Networks Pty Limited Commander CSI Level 3, Tower 1, Darling Park , 201 Sussex Street
    Sydney NSW 2000
    AUSTRALIA
    Commulynx Pty Ltd - Unit 13 28-32 Rosebery
    Balgowlah NSW 2093
    AUSTRALIA
    Computer Systems (Australia) Pty Limited - Unit 1, 60 Griffiths Road
    Lambton NSW 2299
    AUSTRALIA
    Confertel Communications Group Pty Limited Evideo Communications Suite 27/28 330 Wattle Street
    Ultimo NSW 2007
    AUSTRALIA
    Content Security Pty Ltd - Suite 402 L4 225 Clarence Street
    Sydney NSW 2000
    AUSTRALIA
    Crimp (Australia) Pty Limited - 16 Cross Street
    Kogarah NSW 2217
    AUSTRALIA
    D-Link Australia Pty limited - L3 11 Talavera Road
    North Ryde NSW 2113
    AUSTRALIA
    Data#3 Limited - Level 2, 107 Mount Street
    North Sydney NSW 2060
    AUSTRALIA
    Datacom Systems Pty Ltd - Level 5, 15 Talavera Road
    North Ryde NSW 2113
    AUSTRALIA
    Digital Techqniques (Australia) Pty Ltd - 4 the Lee
    Middle Cove NSW 2068
    AUSTRALIA
    Dimension Data Australia Pty Limited - Level 6, 121- 127 Harrington Street
    The Rocks NSW 2000
    AUSTRALIA
    Electroboard Solutions Pty Ltd - 20 Atchison Street
    St Leonards NSW 2065
    AUSTRALIA
    Ensyst Pty Ltd - Level 11, 111 Elizabeth Street
    Sydney NSW 2000
    AUSTRALIA
    Enterasys Networks Pty Limited - Level 11, Tower B, Zenith Centre, 821 Pacific Highway
    Chatswood NSW 2067
    AUSTRALIA
    Enterprise Networks Australia Pty Ltd (Deregistered 26.8.07) 5/17 Chester Street
    Camperdown NSW 2050
    AUSTRALIA
    Fastlane Software Pty Ltd - L5, 12 St Georges Terrace
    Perth WA 6000
    AUSTRALIA
    Fonebox Australia Pty Ltd - L1, 329 Logan Road
    Stones Corner QLD 4120
    AUSTRALIA
    Fortinet International Inc. - 56 Berry Street
    North Sydney NSW 2060
    AUSTRALIA
    Foundry Networks Inc - 2/56 Berry Street
    North Sydney NSW 2060
    AUSTRALIA
    Fredon Industries Pty Limited - Unit 1 92 Wetherill Street
    Silverwater NSW 2128
    AUSTRALIA
    Fujitsu Australia Ltd - Level 16, 15 Blue Street
    North Sydney NSW 2060
    AUSTRALIA
    Getronics Australia Pty Limited - 2 Minna Close
    Belrose NSW 2085
    AUSTRALIA
    Gibson Quai - AAS Pty Ltd - Level 4, 31 Market Street
    Sydney NSW 2000
    AUSTRALIA
    Globalconnect Australia Pty Ltd Globalconnect Australia 123 Epping Road
    North Ryde NSW 2113
    AUSTRALIA
    Headset Solutions Pty Ltd - 28 Cayden Avenue
    Kellyville NSW 2155
    AUSTRALIA
    Hewlett-Packard Australia Pty Ltd Hewlett Packard Aust Ltd 410 Concord Road
    Rhodes NSW 2138
    AUSTRALIA
    Housley Consulting Pty Ltd - L6, 107 Walker Street
    North Sydney NSW 2060
    AUSTRALIA
    Hurlome Pty Limited BRE/CPE Unit 4, 68 Lilyfield Road
    Rozelle NSW 2039
    AUSTRALIA
    Image Design Technology Pty Limited - Unit 2 33-35 Alleyne Street
    Chatswood NSW 2067
    AUSTRALIA
    Infoplex Pty Ltd - L2, 486 Pacific Highway
    St Leonards NSW 2065
    AUSTRALIA
    Information Technologies Australia Pty Ltd - Level 14, 309 Kent Street
    Lilyfield NSW 2040
    AUSTRALIA
    Integ Communication Solutions Pty Ltd - Unit 5, 39 Herbert Street
    St Leonards NSW 2065
    AUSTRALIA
    Integrated Vision Pty Ltd - L2 600 Victoria Street
    Richmond VIC 3121
    AUSTRALIA
    Intercall Australia Pty Ltd - Level 6 171 Clarence Street
    Sydney NSW 2000
    AUSTRALIA
    Interquartz (A'sia) Pty Ltd - 25 Northgate Drive
    Thomastown VIC 3074
    AUSTRALIA
    IPL Communication - 146 O'Riordan Street
    Alexandria NSW 2015
    AUSTRALIA
    Koi Consulting Pty Ltd as the trustee for Koi Consulting Unit Trust Koi Employment Services L7 20 Loftus Street
    Sydney NSW 2000
    AUSTRALIA
    Lan 1 Pty Ltd - 4/50 McEvoy Street
    Waterloo NSW 2017
    AUSTRALIA
    Matrix CNI Pty Ltd - Suite 1.02, Level 1, 13-15 Lyon Park Road
    Macquarie Park NSW 2113
    AUSTRALIA
    Message Stick Telecommunications Pty Ltd - Level 6, 33 Bligh Street
    Sydney NSW 2000
    AUSTRALIA
    Messages on Hold Australia Pty Ltd - 21 Moore Street
    Perth WA 6000
    AUSTRALIA
    Mitel Networks Asia Pacific Limited - L1 219 Castlereagh Street
    Sydney NSW 1000
    AUSTRALIA
    Mobile Fleet Communications Pty Limited - 17 Curtis Parade
    The Entrance North NSW 2261
    AUSTRALIA
    Mulltitone Communication Systems Pty Ltd - 6 Mavron Street
    Ashwood VIC 3147
    AUSTRALIA
    NCR Australia Pty Ltd - 8-20 Napier Street
    North Sydney NSW 2060
    AUSTRALIA
    NEC Australia Pty Ltd - 26 Rodborough Road
    Frenchs Forest NSW 2086
    AUSTRALIA
    Netforce Pty Limited - Level 2, 115 Military Road
    Neutral Bay NSW 2089
    AUSTRALIA
    Netstrategy 2008 Pty Limited Netstrategy Pty Ltd Unit 13, 1 Vuko Place
    Warriewood NSW 2102
    AUSTRALIA
    Networx Australia Pty Ltd - 6 Childers Street
    Bonnyrigg NSW 2177
    AUSTRALIA
    New Era Communications (NSW) Pty Ltd - Level 4, 418a Elizabeth Street
    Surry Hills NSW 2010
    AUSTRALIA
    Nexon Asia Pacific Pty Ltd - L6 650 George Street
    Sydney NSW 2000
    AUSTRALIA
    Nortel Networks Australia Pty Limited - 1 Innovation Road
    Macquarie Park NSW 2113
    AUSTRALIA
    NSC Enterprise Solutions Pty Limited - Level 3, 68 Waterloo Road
    North Ryde NSW 2113
    AUSTRALIA
    Optus Networks Pty Limited - 1 Lyonpark Road
    Macquarie Park NSW 2113
    AUSTRALIA
    Pab Communications Unit Trust PAB Communications Pty Ltd 96 Albert Road
    Revesby Heights NSW 2212
    AUSTRALIA
    Panasonic Australia Pty Ltd - Auslink Corporate Park, 1 Garigal Road
    Belrose NSW 2085
    AUSTRALIA
    Paywize Pty Ltd - Suite 24, 2 Beattie Street
    Balmain NSW 2041
    AUSTRALIA
    Polycom Global Pty Ltd - L15 100 pacific Highway
    North Sydney NSW 2060
    AUSTRALIA
    PricewaterhouseCoopers - Darling Park Tower 2, 201 Sussex Street
    Sydney NSW 2000
    AUSTRALIA
    Promptus Communications Pty Ltd Aethra L26 44 Market Street
    Sydney NSW 2000
    AUSTRALIA
    Pyxis Australia Pty Ltd - 143a 2 Eden Park Drive
    North Ryde NSW 2113
    AUSTRALIA
    Quickcomm Pty Limited - L7 210 George Street
    Sydney NSW 2000
    AUSTRALIA
    Regal Information Technology Pty Ltd - IN20 International Business Centre, Australian Technology Pk
    Eveleigh NSW 1430
    AUSTRALIA
    Rutledge Engineering (Aust) Pty Ltd - Unit 1, 102-112 Edinburgh Road
    Marrickville NSW 1475
    AUSTRALIA
    Satyam Computer Services Limited - L18, 100 Pacific Highway
    North Sydney NSW 2060
    AUSTRALIA
    Seccom Networks Pty Ltd - Suite 704 12 Century Circuit
    Baulkham Hills NSW 2153
    AUSTRALIA
    Secure Agility Pty Ltd Starcom Unit 6, 51 Chard Road
    Brookvale NSW 2100
    AUSTRALIA
    Servicepoint Australia Pty Limited - L2 99 Northbourne Avenue
    Turner ACT 2612
    AUSTRALIA
    Shearwater Solutions Pty Ltd - Level 1, 6 Spring Street
    Chatswood NSW 2067
    AUSTRALIA
    Sonnet Enterprises Services Pty Ltd - L1 80 Waterloo Road
    North Ryde NSW 2113
    AUSTRALIA
    Soul Pattinson Telecommunications Pty Limited - L6, 189 Kent Street
    Sydney NSW 2000
    AUSTRALIA
    Stratatel Limited - L1 1254 Hay Street
    West Perth WA 6005
    AUSTRALIA
    Syscom Consulting Pty Limited - 61 Carlyle Street
    Byron Bay NSW 2481
    AUSTRALIA
    T & N Group Pty Ltd Fonecom Pty Ltd 316 King Georges Road
    Narwee NSW 2209
    AUSTRALIA
    Tandberg Australia Pty Ltd - L32, 264-278 George Street
    Sydney NSW 2000
    AUSTRALIA
    Telephone Installations Pty Ltd - 16 Gallimore Avenue
    Balmain NSW 2041
    AUSTRALIA
    Telephone Techniques (Wagga) Pty Ltd - 13 Nagle Street
    Wagga Wagga NSW 2650
    AUSTRALIA
    Telstra Corporation Limited - Level 11, 320 Pitt Street
    Sydney NSW 2000
    AUSTRALIA
    The Frame Group Pty Ltd - Level 11, 189 Kent Street
    Sydney NSW 2000
    AUSTRALIA
    The Nerencom Group Pty Ltd - Anson Bldg, Cavalry Retirement Community, Wine Country Drive
    Cessnock NSW 2325
    AUSTRALIA
    The P.A. People Pty Ltd The P.A. People 9-11 Leeds Street
    Rhodes NSW 2138
    AUSTRALIA
    The Somerville Group Pty Ltd - Unit 1 20 Barcoo Street
    Roseville NSW 2069
    AUSTRALIA
    The Trustee for LSP Unit Trust - Unit 3a 100 Station Street
    Nunawading VIC 3131
    AUSTRALIA
    The Trustee for the Globilenet Trading Trust - 6/ 51 Chard Road
    Brookvale NSW 2100
    AUSTRALIA
    The Trustee for the Polaris Trust Polaris Communications 393 Flemington Road
    North Melbourne VIC 3051
    AUSTRALIA
    Total Concept Projects (Australia) Pty Ltd - 34-36 Adderley Street East
    Silverwater NSW 2141
    AUSTRALIA
    Touchbase Australia Pty Ltd - L9, 4 Martin Place
    Sydney NSW 2000
    AUSTRALIA
    Tri Comms Pty Ltd - 8a Moore Avenue
    Lindfield West NSW 2070
    AUSTRALIA
    Uecomm Operations Pty Limited - Building 8, 658 Church Street
    Richmond VIC 3121
    AUSTRALIA
    Unify Pty Ltd - L14, 60 carrington Street
    Sydney NSW 2000
    AUSTRALIA
    Uplinx Pty Ltd - 19-29 Martin Place
    Sydney NSW 2000
    AUSTRALIA
    Vantage Systems Pty Ltd as Trustee for Vantage Systems Unit Trust - Level 9, 10 Queens Road
    Melbourne VIC 3000
    AUSTRALIA
    VeCommerce Limited - L4, 97-99 Waterloo Road
    North Ryde NSW 2113
    AUSTRALIA
    Verizon Australia Pty Ltd - L3, 203 Pacific Highway
    St Leonards NSW 2065
    AUSTRALIA
    Vertical Telecoms Pty Ltd - Unit 4 15 Pickering Road
    Mulgrave VIC 3170
    AUSTRALIA
    Visionext Pty Ltd as The Trustee for Visionext Trustetionary Visionext Pty Ltd Unit 11, 6a Prosperity Parade
    Warriewood NSW 2102
    AUSTRALIA
    Vivian Charalambous - 421 Beach Road
    Beaumaris VIC 3193
    AUSTRALIA
    Voip Pty Ltd - 50 Broughton Road
    Artarmon NSW 2064
    AUSTRALIA
    Wipath Communications Pty Limited - Unit 44 8 Avenue of Americas
    Newington NSW 2127
    AUSTRALIA
    Yourphonebill International Pty Ltd as the Trustee for Yourphonebill International Unit Trust MTCS International 5/203-233 New South Head Road
    Edgecliff NSW 2027
    AUSTRALIA

    Additional Details / Instructions


    Documents available for this RFT (as issued on 22/05/2008):

    Only a softcopy (electronic downloadable files, including one in Dmax Lite v5.1 format) of the RFT documentation is available.
    IMPORTANT - Please read all the following

  • The main RFT documentation is in a "**** . DTT" file format type
  • This file requires DMax Lite V5.1 software to open, read and also to prepare your tender.
  • Your tender response should include at least one file with a file extension of ****.DTR to be a conforming tender.

    Summary Document file:

    Also provided is a file in ****.pdf format for Viewing Only that provides Summary information to assist in your decision whether to participate in the tendering process, without purchasing DMax Lite software or becoming a recorded prospective tenderer.

    Obtaining the RFT Documents:

    First time visitors to this web site who wish to participate ie. download, will need to self-register on this web site to gain access to the RFT documents, or a new copy of the software.

    Download all files - which will include the following files:
    *** . DTT - this is the main RFT documentation in a DMax Lite database format.
    In addition there are some other files which are handy Guides and a Transmittal form for the tender - do not incorporate this in your DMax tender response file.
    Send in the Transmittal form separately.
    • A full soft copy of the RFT documents can be downloaded from this web site.
    • You must download to your own computer all the files provided (including any addenda), by clicking on the blue "DOWNLOAD A SOFT COPY - free" link at the bottom of this page and following the on-screen instructions.


    Obtaining the required DMax Lite V5.1 software:

    The RFT documents are made available in "* . DTT" format only. This format is specific to the software, 'DMax Lite', that is manufactured by 'DecisionMax Pty Ltd'.

    Please note and act on the following -

    To open the RFT main document file (ie the ***.DTT) and to prepare your tender you will need to use the 'Dmax Lite' software.

    If you do not already have a current and licenced copy of 'Dmax Lite' v5.1 software, a copy of the software can be purchased and downloaded from this site as part of your download process.
    After you log in and access the RFT more options will be presented to you relating to the software.

    Lodging a tender:

    Your completed tender in the required software format MUST be lodged electronically via this RFT web page.
    Click on the blue "LODGE A RESPONSE" link at the bottom of this page and follow the on-screen instructions.
    As the tenderer you must be a registered user of this tendering web site.

    Your tender MUST include at least one file in *.DTR format.

    Other PC requirements:
    This web site has been optimised for the Microsoft Internet Explorer and Netscape Navigator web browsers. The minimum requirements are as follows - IE version 5.5 or later, Firefox 1 or later, Netscape Navigator Ver 4.7 or later all with Cipher Strength = 128bit.
    Your web browser MUST be set to accept cookies. You will not be able to register, access the documents, or lodge tenders if cookies have not allowed.

    The tenderer is responsible for the provision and installation of all necessary software.