WS4472993486 – Request for Expression of Interest for provision of Maritime Compliance, Safety and Incident Management Platform - WS4472993486

Transport for NSW(“TfNSW”) is looking to implement a comprehensive platform aiding the maritime division in optimal compliance management on NSW waterways, managing incidents/accidents, effective communication, case and legal management, ensuring rapid service restoration, downtime reduction, and performance insights for Maritime.

This platform should

a) allow the agency to design and deliver boating safety programs in NSW and assist Maritime field staff to perform compliance monitoring including referring to existing data, issuing notices, and maintaining the state’s boating laws.

b) allow NSW Maritime to minimize the impact of incidents, allow effective communication between various parties to reduce impact and restore services.

c) allow in management of accidents, investigations, allows documentation and prosecution support. 

 

Maritime is part of Transport for NSW (“TfNSW”) responsible for the regulation and safety of maritime activities in NSW, including overseeing navigation, vessel registration, and ensuring compliance with safety standards.

This expression of interest aims to assess the market for potential solutions catering to three key capabilities within the Maritime division:

• Compliance and Regulations Management

• Incident and Case Management

• Accident and Investigation Management

Compliance and Regulations Management process is designed to assist Boating Officers in operational efficiency and compliance, aiding in gathering information from diverse systems and conducting compliance checks, educational activities, and issuing notices promptly.

Incident & Case Management System is complying with Transport Governance and Assurance mandatory requirements. The Case Management captures marine incidents on NSW waterways, facilitating effective notification and response to pollution incidents and maritime emergencies.

Accidents and Investigation Management plays a crucial role in enforcing safety regulations for recreational boating by effectively managing accidents. The system will manage documentation and information for prosecuting incidents, accidents, and fraud on NSW waterways, guiding strategy and operational delivery.

Moreover, All three functions contributes to Maritime strategy formulation and state-wide operational planning through insightful analysis of incident data, guiding customer-centric infrastructure investments.

There exists an opportunity to enhance efficiency and effectiveness through technology by improving integration and exploring alternative approaches to deliver more cohesive and seamless support for all three processes.

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

Expression of Interest For Pre-Qualification - An invitation for Expression of Interest (EOI) for pre-registration of prospective tenderers for a type of work or service. Applicants are initially evaluated against published selection criteria. RFT may then be invited from a panel of providers (as Selective, or Invited).

Additional details/Instructions: (For ARIBA tenders only)

All applicants must comply with the NSW Government Policy Framework, available at

https://www.treasury.nsw.gov.au/finance-resource/nsw-government-procurement-policy-framework.

Note: Participants are requested to submit their expression of interest via Ariba Portal.

Without any obligation to do so, where the integrity of the tender process is not compromised, TfNSW may determine (at its discretion) if it is appropriate to consider a late tender submission.

In order to gain access to the Request for Tender documents, Tenderers are required to register their interest by sending an email: TSS.Bidder@transport.nsw.gov.au and include the following:

1) Tender No and Title,

2) RFT ID,

3) Organisation Name,

4) ACN/ABN,

5) Contact Name,

6) Organisation/contact postal address,

7) Contact email address (preferably an email address with the contact person's name),

8) Contact phone number.

To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using PC with web browser:

There are no files to be downloaded from this website. All documents/information relevant to this project must be obtained via TfNSW's equip supplier portal (Ariba).

The below are the list of browsers compatible with TfNSW's equip supplier portal (Ariba).

• Google Chrome 54+ (64 –bit)

• Microsoft Internet Explorer 7-11(32-bit)

• Mozilla Firefox 24 or 27(ESR)

• Safari 9+ (64-bit)

• Microsoft Edge (32-bit) 

Once registered, proposals must be lodged electronically via TfNSW's equip supplier portal (Ariba). https://supplierportal.erp.transport.nsw.gov.au login details will be provided upon registration.

• The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement

• A government agency may conduct negotiations with suppliers regarding the procurement

Proponents must be an advanced member of the ICT Services Scheme (SCM0020) in at least one of the following categories by the time the successor RFP to this EOI is issued to market:

• M02 Custom application development including delivery as a service
• M03 Services including electronic document and records management and customer relationship management (CRM) and case management services including delivery as a service
• M04 Other software services including delivery as a service
• N02 Software applications
• R01 Cloud applications

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