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Retail Services Tender | Sydney Opera House - SOH-C205

RFT ID SOH-C205
RFT Type Open Tenders
Published 10-Jan-2023
Closes 14-Feb-2023 2:00pm
Category Lease and rental of property or building
Agency Sydney Opera House


Contact Person
Ryan O'Keefe
Phone: 0292507396
retailservicestender@sydneyoperahouse.com

Tender Details

The Sydney Opera House (SOH) is seeking proposals from suitably experienced, competent and skilled retail operators who would like the opportunity to supply retail services for the SOH retail shops, both onsite and online.  

The core proposition set out below reflects the importance of ensuring that retail services provided at the Sydney Opera House (SOH) live up to the promise of the building. 

Respondents should address the key trading considerations and requirements outlined in the tender documents in developing a Proposal that will:

  • focus on the Sydney Opera House branded experience, creating bespoke licensed items, working with SOH to buy or produce relevant and connected merchandise; 
  • develop a cohesive strategy for supporting both the Retail Shops and the Online Shop, delivering sales growth across the Term and support marketing campaigns and collaborations to increase awareness of the Retail Shops and Online Shop; and
  •  ensure a first-class team operates the Retail Shops and Online Shop, providing exceptional service levels and offering regular training to keep well versed in the activity on-site to meet the standards expected in a world class performing arts and tourist destination.

Location

Refer to Additional Details / Instructions

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Related Web Site Address


Additional Details / Instructions

For additonal information please refer to the attached tender documents.

Address for Lodgement

Please refer to the attached tender documents.

Multi Agency Access

No