Simple keyword search and advanced search

IT Systems Technical Support and Development - IT Professional Services - P23-6016

RFT ID P23-6016
RFT Type Open Tenders
Published 15-Dec-2023
Closes 5-Feb-2024 10:00am
Category Information and technology
Agency Department of Regional NSW

Contact Person
Michael Vamvakaris
Phone: 0432907730

Tender Details

IT Systems Technical Support and Development - IT Professional Services The Department of Regional NSW (DRNSW) invites qualified and experienced IT service providers (Category M) to submit proposals for the provision of specialised IT Systems Technical Support and Development services. This procurement initiative aims to enhance the efficiency and functionality of the DRNSW IT architecture by engaging a vendor with proven expertise in T-SQL, CALUMO platform, and solution architecture.

Scope of Work: The selected vendor will play a pivotal role in the ability to integrate CALUMO with various datasources and SAP ERP systems seamlessly, an expertise that will significantly streamline and automate the department's data flow. This will enable data extraction and reporting, enhancing the efficacy of financial planning, forecasting, and decision-making processes. The service provider is expected to demonstrate exceptional proficiency in T-SQL, encompassing tasks such as data querying and manipulation, stored procedures, triggers, user-defined functions (UDFs), transactions, error handling, control-of-flow language, and dynamic SQL. In addition to technical expertise, the vendor will provide professional services for ongoing system maintenance, development, and enhancement. This includes continuous support for all project-specific IT issues that may arise within the DRNSW system. Furthermore, the service provider will act as a knowledge transfer facilitator, empowering DRNSW's internal resources to independently manage and enhance the IT system architecture for the future. Contract Period: The contract is set for a duration of three years, commencing from February 19, 2024. The selected vendor will be required to commit to a 35-hour workweek and offer services on a fixed hourly rate basis.

Mandatory Requirements: Prospective vendors must demonstrate a proven track record in the specified areas, particularly in T-SQL, CALUMO platform, and solution architecture. The ability to integrate MyOutcomes with diverse datasources and SAP ERP systems is of paramount importance. Vendors are also expected to showcase their capacity for developing and enhancing complex financial and non-financial models.

Special Instructions: Interested parties are encouraged to thoroughly review the tender documentation for detailed specifications and requirements. Queries or requests for clarification can be directed to the designated RFT (Request for Tender) contact officer, whose details are provided in the official documentation. DRNSW is committed to fostering a collaborative and transparent procurement process. Proposals must be submitted by the specified deadline to ensure consideration for evaluation. The department looks forward to engaging a qualified and innovative IT service provider to contribute to the advancement of its technological capabilities. For further information and to access the complete Request for Tender (RFT) documentation, interested parties are directed to the official procurement portal or contact the RFT contact officer.

Note: All submissions must be received by February 19, 2024 (10:00 am Sydney Time) to be considered for evaluation.


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

Suppliers must be prequalified under Category M of the ICT Services Scheme (SCM0020).

Address for Lodgement

Conditions for Participation

Suppliers must be prequalified under Category M of the ICT Services Scheme (SCM0020).

Multi Agency Access