Transport for NSW (Transport Infrastructure Projects) / SAP CRM Upgrade - Implementation Services - RTA 09.2653.1599

1. SAP CRM 4.0 to SAP CRM 7.0,  Replace current Crystal Reporting from SAP CRM 4.0, with BI 7.0 Reporting from CRM 7.0, Replace the Assets Procurement Module (SAP APM)

2. Case Management implementation in CRM 7.0,

3. Project Management services to support the upgrade teams with Quality Assurance, Technical Leadership, Integration Management and Test Management.

4. Additionally, you may provide Proposals for Change Management and / or Training components, as a value-add service.  This is an optional service that you may consider, in addition to items 1, 2 and 3 above.

You may provide a Proposal for either

(a) items 1 to 3 or

(b) items 1 to 4   

All tenderers must comply with NSW Government Code of Practice for Procurement

NSW Regions: Sydney

Pre-Qualified / Invited - Only those directly invited to tender, may obtain an RFT for the purpose of lodging a tender response. Generally an invitation from a pre-qualified register of approved tenderers who have the ability to undertake the particular work or type of work proposed, a limited number of service providers are known to carry out the work or service (or in emergency or other restricted situations). Tenderers have usually been pre-qualified, accredited, or selected for the type of work and financial range. Competitive bids called from a standing offer (panel / period) contracts would also use this type.

These tenders are listed in ascending order of the apparent tender price at the time of opening. Some tenders may be qualified or contain errors and in view of the information given in the criteria for tender evaluation, the list should not be relied upon as an indication of which tender may be successful.

Important information

To obtain a copy of the full RFP documentation payment is not required.  Complete all of the following steps:

 

1. Select the link below, DOWNLOAD A SOFT COPY. Log in or register.

 

2. Download the documents by clicking on the file name. Please read & follow the instructions and note that you will need WinZip to unzip the files.

 

Requests for Proposal should be lodged electronically OR in the Tender box at the RTA's Tender Box, Level 9, 101 Miller St North Sydney NSW 2060

 

The Technical upgrade - Planned completion 1^st December, 2009

The Functional upgrade - Planned completion 1^st March, 2010