Tender Details
This is a Quality Assurance contract.
Proposals are invited for the supply of a Workforce Management System for the Roads and Traffic Authority (NSW) Contact Centre in Newcastle, NSW.
Proposals must comply with the NSW Governments Code of Practice for Procurement.
Proposals are to be lodged in the tender box at the RTA's Tender Box, Community Relations, Ground Floor, 260 Elizabeth Street, Surry Hills, NSW 2010.
The Workforce Management System contract will be awarded based on this Request For Proposal. No subsequent invitation to tender will be issued. The general information regarding "Tender Type" (below) is not accurate in the case of this RFP.
Location
NSW Regions: Hunter
RFT Type
Request for Proposals - An invitation for expressions of interest / seeking preliminary proposals. In many cases these may be used as a basis for shortlisting tenderers, along with other criteria such as expertise and experience. Prospective tenderers are initially evaluated for their proposal against the relevant selection criteria. A number of those who best meet the criteria are invited to tender. For complex or some other types of procurement, where the product or service outcomes are highly dependent on the content of the proposals received from Tenderers, the outcome may be negotiated.
RFT Preview Document(s)
Summary document.pdf (16 KB)Tender Respondents
| Business Name | Trading Name | Address |
|---|---|---|
| Call Design | - | Orion Rd Lane Cove NSW - Australia |
| Callscan Australia | - | Wellington Rd Mulgrave VIC - Australia |
| Dimension Data Australia | - | Harrington St The Rocks NSW - Australia |
| Global Management Technologies Asia - Pacific | - | Queens Rd Melbourne VIC - Australia |
| IBM Australia | - | Pacific Highway St Leonards NSW - Australia |
| Integ Communication Solutions | - | Herbert St St Leonards NSW - Australia |
| Open Wave | - | Cambridge St Collingwood VIC - Australia |
| RostorOn | - | Malvern Rd Malvern VIC - Australia |
| Touchbase Australia | - | Martin Place Sydney NSW - Australia |
Related Records
- Contract Award Notices:
- RMS.07.2109.0933 Call Design Pty Limited
Additional Details / Instructions
Important information
To obtain a copy of the full tender documentation online payment is required. Complete all of the following steps:
1. Select the link below, DOWNLOAD A SOFT COPY. Log in or register and follow the prompts to make your payment. At the end of the payment transaction your receipt number will be displayed.
2. Complete the order by clicking on the link PLEASE CLICK THIS LINK TO COMPLETE THE TRANSACTION.
3. Download the documents by clicking on the file name. Please read & follow the instructions and note that you will need Winzip to unzip the files.
