Customer Service / Support and Maintenance of Backhaul Routers - TELCO/CON_7927/2022

Contract Award Notice ID TELCO/CON_7927/2022

Publish Date 12-Jul-2022

Category Maintenance or support fees

Agency Digital & ICT

Particulars of the goods or services to be provided under this contract

Nokia for support services on Label Switching routers for 5 years from 1 July 2022 covering all equipment purchased under CCEP.

Contract Duration 1-Jul-2022 to 30-Jun-2027

Contract Award Notice Details

Contractor Name NOKIA SOLUTIONS AND NETWORKS AUSTRALIA PTY
ACN 122172365
ABN 74 122 172 365
Is an Aboriginal or Torres Strait Islander owned business No
Street Address L 10, 111 Pacific Highway
Town/City North Sydney
State/Territory NSW
Postcode 2060
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$3,420,033.93 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

The proposed service contract for Nokia includes the following deliverables at a high level: o Hardware, software support and maintenance services o Fault and inquiry Management Service o Support services for any third party/OEM goods supplied o Production network o Operational support governance meetings

Method of Tendering

Non Tender

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Direct Negotiation	100

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Level 10, McKell Building, 2-24 Rawson Place, Sydney NSW 2000

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Seda Somuncu

Email Address seda.somuncu@customerservice.nsw.gov.au

Particulars of future transfers of assets to the State, at zero or nominal cost to the State, including the date of their transfer

Not Applicable

Particulars of future transfers of assets to the contractor including the date of their transfer

Not Applicable

The results of any cost-benefit analysis of the contract conducted by the agency

Not Applicable

The components and quantum of the public sector comparator if used

Not Applicable

If relevant, a summary of information used in the contractor's full base case financial model (for example, the pricing formula for tolls or usage charges)

Not Applicable

If relevant, particulars of how risk, during the construction and operational phases of a contract to undertake a specific project (such as construction, infrastructure or property development), is to be apportioned between the parties, quantified (where practicable) in net present-value terms and specifying the major assumptions involved

Not Applicable

Particulars as to any significant guarantees or undertakings between the parties, including any guarantees or undertakings with respect to loan agreements entered into or proposed to be entered into

Not Applicable

Particulars of any other key elements of the contract

Not Applicable