Customer Service / Community Sentiment Survey 2023-24 - CDTD/15041

Contract Award Notice ID CDTD/15041

Publish Date 6-Feb-2023

Category Market research

Agency Customer Delivery & Transformation Division

Particulars of the goods or services to be provided under this contract

Engagement to run the NSW Community Sentiment Survey for DCS to provide ongoing insights into community sentiment in NSW.

Contract Duration 6-Feb-2023 to 30-Jun-2024

Contract Award Notice Details

Contractor Name NEWGATE COMMUNICATIONS PTY LIMITED
Trading Name Newgate Research
ACN 162366056
ABN 38 162 366 056
Is an Aboriginal or Torres Strait Islander owned business No
Street Address Level 18, 167 Macquarie Street
Town/City SYDNEY
State/Territory NSW
Postcode 2000
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$409,156.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Limited

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Experience in the successful completion of similar work (5) Skill and experience of personnel to deliver the work (5) Customer data security and privacy (5) Financial stability (5)	20
Overall ability to meet Statement of Requirements	25
Price	40
Proposed process and approach to deliver the work	10
Quality assurance processes in place	5

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Nathan Bale

Email Address nathan.bale@customerservice.nsw.gov.au