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Scheduled system outage:  buy NSW Supplier Hub and eTendering will be unavailable from 5.00 pm Friday 28 June until midnight Sunday 30 June, as we release the new Tenders module. Access and responding to opportunities will be unavailable during this time.

Please note that new opportunities will not be able to be published on NSW eTendering from 5pm on Wednesday 26 June 2024. Management and tenderbox opening for all tenders published prior to 26 June continue on eTendering.



Customer Service / Managed support services For Rental Bonds Applications - BRD/24151

RFT ID BRD/24151
RFT Type Open Tenders
Published 28-May-2024
Closes 28-Jun-2024 3:00pm
Covered Procurement Yes
Category Information and technology
Agency Better Regulation Division

Contact Person
Suganya Paskaran
Phone: -

Tender Details

Provision of Infrastructure Hosting Services and Managed Services, Software Support and Maintenance of the Rental Bonds application Suite


Refer to Additional Details / Instructions

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

Please see docs attached

Covered Procurement Details

  • The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement
  • A government agency may conduct negotiations with suppliers regarding the procurement

Multi Agency Access


Participation Instructions

?View help on downloadSoftcopy Download a softcopy - free
?View help on lodgeResponse Lodge a response


?View help on viewAddenda View and Download Amendments
  1. 7-Jun-2024 3:37pm

    Addendum 1 Added 

  2. 14-Jun-2024 1:51pm

    Addendum 2 - Please see attached

  3. 17-Jun-2024 6:15pm

    Addendum 3 Added 

    Aboriginal SME and Local Participation Plan Added 

  4. 19-Jun-2024 4:08pm

    Addendum 4 Added 

    Closing Date extended to the 28th of July  

  5. 21-Jun-2024 9:59am
    No Download File

    Please disregard the reference to July on previous comment, we are working to remove it. This Tender closes on 28th June