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Customer Service / EOI - Emerging Satellite Internet Services Offerings (Price Guide) - EOI 24-9759

RFT ID EOI 24-9759
RFT Type Expression of Interest for Specific Contracts
Published 19-Mar-2024
Closes 16-Apr-2024 10:00am
Category Information and technology
Agency Digital & ICT


Contact Person
Daniel Kruger
Phone: +61 2 8575 1609
TelcoAuthorityRfx@customerservice.nsw.gov.au

Tender Details

Comprehensive network connectivity across NSW is required for the programs being delivered by the NSW Telco Authority, Emergency Service Organisations (ESOs) and multiple NSW Government Agencies. To provide ubiquitous connectivity across NSW, there is a need to increase the diversity of technology solutions to enable NSWTA to manage the communication demands of ESOs, Agencies and the community during major incidents, natural disasters, and in circumstances where there is no currently available connectivity for end-users.

It is a NSW Government commitment to narrow the digital divide and lift digital equity for all customers in NSW, in both urban and regional communities.

Considering the dynamic nature of satellite services and the evolving technology and user requirements, an ideal system will assess the feasibility and benefits of introducing enterprise plans alongside subscription-based offerings. New solutions will involve understanding the distinctive demands and preferences of enterprise clients, as well as identifying potential advantages such as advanced features, personalized support, scalability options, and customized solutions tailored to fulfill the diverse organizational needs.

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands
States and Territories: ACT, NT, QLD, SA, TAS, VIC, WA

RFT Type

Expression of Interest for Specific Contracts - An invitation for Expression of Interest (EOI) for pre-registration of prospective tenderers for a specific work or service. Applicants are initially evaluated against published selection criteria, and those who best meet the required criteria are invited to Tender (as tender type Pre-Qualified/Invited).

This tender opportunity is not expected to lead to the award of a contract, or the award details will be advertised elsewhere. Please telephone or email the contact officer for details


Conditions for Participation

Refer to attached Part A.


Multi Agency Access

Yes

Multi Agency Access Type

All Agencies