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Customer Service / New Managers Leadership Development Program for Commerce - 0900054

RFT ID 0900054
RFT Type Open Tenders
Published 18-Feb-2009
Closes 18-Mar-2009 9:30am
Category Education and Training Services
Agency ZArchived Agencies


Contact Person
Susan Hungar
Phone: (02) 9372 8841
susan.hungar@commerce.nsw.gov.au

Tender Details

Delivery, assessment  and evaluation of approximately 120 places in the Certificate IV in Frontline Management, over the next three calendar years (2009 – 2011). 

These training places will be provided to Commerce staff who have been placed into a management position within the past 12 months. 

In the Sydney metropolitan area, places will be purchased in groups of 15 – 20, to form whole class groups.  In regional areas, places will be purchased in existing publicly available courses.

Project Scope

Organisational Development (OD) within the NSW Department of Commerce (Commerce) is seeking service providers to develop and submit proposals for the delivery, assessment and evaluation of the New Managers Leadership Development Program.  The cornerstone of this program is the delivery, assessment and evaluation of the Certificate IV in Frontline Management (BSB 40807) as it provides the initial training in management for many of Commerce’s emerging and new managers.

The project comprises three main components:

  • Pre-course deliverables
  • During-course deliverables
  • Post-course deliverables

Location

NSW Regions: Far West, Hunter, Illawarra, Mid North Coast, Murray, Murrumbidgee, Northern, North Western, Richmond Tweed, South Eastern, Sydney
States and Territories: ACT

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Tender Respondents

Business Name Trading Name Address
Academy Holdings Pty Ltd - L6, 362 Kent Street
Sydney NSW 2000
AUSTRALIA
Alstonville Adult Leaning Assoc Inc - 2/78 Main Street
Alstonville NSW 2477
AUSTRALIA
Austraining (NSW) Pty Ltd - Suite 71 L2, Market Sq, Hunter Street Mall
Newcastle NSW 2300
AUSTRALIA
B.C.A. National Training Group Pty Ltd - 65 Darling Street
Balmain East NSW 2041
AUSTRALIA
Customer Service Institute of Australia Pty Ltd - 26 View Street
Woollahra NSW 2025
AUSTRALIA
Institute of Public Administration Australia NSW Division Inc IPAA NSW Level 6, Bligh House, 4-6 Bligh Street
Sydney NSW 2000
AUSTRALIA
ISA Kiama Pty Ltd ATF Meredith Yabsley Family Trust in partnership with ITC Education Ltd UPSKILL Australia, University of Wollongong College 1/18 Tingira Crescent
Kiama NSW 2533
AUSTRALIA
Leadership Management Australia Pty Ltd - 1400 Malvern Road
Glen Iris VIC 3146
AUSTRALIA
Macqaurie Community College MBTC - Macquarie Business Training Centre L1, 8 Thomas Street
Chatswood NSW 2057
AUSTRALIA
Meta Dynamics Pty Ltd - Suite 2 L1, 159-165 Northumberland Street
Liverpool NSW 2170
AUSTRALIA
Technical and Further Education Commission NSW TAFE Commission TAFE NSW Mary Anne Street
Broadway NSW 2007
AUSTRALIA

Estimated Timeframe for Delivery

Expected to commence on 1 May 2009 and end on 31 December 2011