Simple keyword search and advanced search

Customer Service / HPE 3PAR Storage Maintenance Support - DICT/24920

RFT Type Open Tenders
Published 22-Jan-2024
Closes 4-Mar-2024 5:00pm
Category Infrastructure and network
Agency Digital & ICT

Contact Person
Lars Hansen
Phone: 02 6332 8240

Tender Details

Scope of Services

Services to be provided include:

  • Patching of HPE 3PAR 8400 controller firmware
  • Support for zero-day vulnerabilities impacting the HPE 3PAR 8000 controllers
  • Support in the instance that there is a failure of the HPE 3PAR 8000 controllers

Out of Scope

  • Replacement of failed disks in the HPE 3PAR 8000 disk sub systems


  • Usage report to be generated quarterly and provided on request Geographical coverage
  •  HPE 3PAR 8000 systems in the Spatial Services Data centre location in Bathurst
  • HPE 3PAR 8000 systems in the Silverwater Government Data Centre in Sydney


Only Suppliers listed under the ICT Services Scheme (SCM0020), Category 01 are eligible to apply for this Request.


Refer to Additional Details / Instructions

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

Please refer to tender documentation and addendums for more information. 

Multi Agency Access