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NSW Health / Improving LGBTIQ+ Inclusion in Built Solutions for Healthcare Facilities - HI24094

RFT ID HI24094
RFT Type Open Tenders
Published 14-Mar-2024
Closes 28-Mar-2024 2:00pm
Category Consultancies
Agency Health Infrastructure

Contact Person
Caroline Keitley
Phone: 0423 113 948
Mobile: 0423 113 948

Tender Details

The project seeks to understand the opportunities for improving LGBTIQ+ inclusion in NSW Health facilities. It will be delivered in two main parts:

1) Through desktop research and literature review, the project will examine best practice and trends for LGBTIQ+ in health facilities both locally and globally, it will also examine best practise from other infrastructure sectors such as civic and recreational spaces, and educational institutions such as universities and schools.

2) Through engagement with LGBTIQ+ communities, the project will seek to understand the lived experiences of LGBTIQ+ communities in healthcare facilities and consumer identified opportunities and recommendations to improve inclusivity.

Based on the above, the project will make recommendations for LGBTIQ+ inclusion opportunities in NSW Health facilities. It is important to note the scope of this project is focused on how the physical environment and built infrastructure affects the experience of consumers and their sense of belonging and inclusion. The impacts of models of health care and interpersonal interactions between healthcare staff, consumers and carers is not the focus of this project.

It is also important to note that the planning and design of a health facility must be considered through multiple lenses, particularly safety of staff and patients, and the affordability and sustainability of the health system. Recommendations should be feasible and balanced given other critical design drivers.


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands
States and Territories: ACT, NT, QLD, SA, TAS, VIC, WA

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

An optional pre-tender briefing is scheduled for Wednesday, 20th March from 9.15 – 10.00. It will provide an overview of the project, the key skills and experience of the professional services provider, and provide an opportunity for questions and clarifications.

Please contact Jenny Green ( to confirm attendance and obtain calendar invitation. Attendance at the briefing must be recorded via notice to the contact person. 


Conditions for Participation

Not applicable

Multi Agency Access