Sydney Trains & NSW Trains / Supply and Installation of NSWT Regional CCTV and CHIP - WS215794

NSW Trains operates Rail and Coach Services across New South Wales with Rail services extending from Sydney (Central) into all major regional centres within NSW and into Canberra, Queensland and Victoria. NSW Trains is also responsible for station management across NSW Intercity and Regional NSW locations including operating station infrastructure. The intent of NSW Trains is to provide customers with a safe and secure journey.

In order to provide a safe and secure journey for passengers, NSW Trains utilises the Sydney Trains CCTV and Help Point Systems within the Sydney Trains rail network area which includes locations north to Hamilton and throughout the Hunter, South to Nowra, South West to Goulburn and West to Lithgow. There is no CCTV at any regional NSW Trains beyond the Sydney Trains rail network area with the exception of Coffs Harbour Station.

Through this project, NSW Trains intends to rollout a largely decentralised CCTV and Customer Help and Information Point (CHIP) capability to regional station and coach stop locations with the first phase of this deploying to 22 regional NSW locations. CCTV and CHIP functions at these locations will be primarily used for customer support and post event analysis by the NSW Trains Regional Customer Support Centres (RCSC) located at Maitland, Katoomba and Wollongong, the Daily Operations and Continuity Centre (DOCC) and will also be available locally at each station to be used by station staff for monitoring, investigating safety incidents, customer complaints, criminal offences and operational issues. CCTV monitoring will also be jointly used by the existing Sydney Trains Security Monitoring Facility (SMF). The system will need to be compatible with the overarching Sydney Trains CCTV and Help Point System as NSW Trains intents to ultimately migrate the solution into the overarching Sydney Trains CCTV and Help Point System.

NSW Regions: Mid North Coast, New England, Central West, Orana/Far West, Riverina/Murray

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

• Contract Award Notices:
  • CW51845  Tyco Projects (Australia) Pty Ltd

In order to gain access to the Request For Tender documents, Tenderers are required to register their interest by sending an email tenderinfo@transport.nsw.gov.au and include the following:

1) Event Title,

2) RFT ID,

3) Organisation Name,

4) ACN/ ABN,

5) Contact Name,

6) Organisation/Contact Postal Address,

7) Contact Email Address,

8) Contact Phone No.

To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using Windows PC with web browser Internet Explorer Version 6, 7 or above.

 

NSW Trains will be conducting a briefing session for prospective tenderers.

Briefing session details are as follows:

Time: 10.00am to 11.00am, Tuesday, 13/10/15

Place: Level 1, West Wing, Central Station.

Attendance of the briefing session is preferred.

Evaluation criteria are listed in Part A, RFT Information, Item 5, including but not limited to following mandatory criteria:

The Tenderer must be an AEO (Authorised Engineering Organisation) in accordance with the TfNSW Asset Standards Authority. (b) The Tenderer must be an authorised reseller of the Genetec range of products.

NOTE:

 

This advertisement will replace the previous advertisement published on 23/09/15 with the incorrect tender number WS215974.Please note the correct tender number is WS215794. All RFT documentation, terms and conditions remain unchanged.

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