NSW Department of Communities and Justice / Software Solution - Mindarma eLearning - con_7173

Contract Award Notice ID con_7173

Publish Date 10-May-2023

Category Software licensing and support

Agency NSW Department of Communities and Justice

Particulars of the goods or services to be provided under this contract

This contract is for the Mindarma eLearning Program - an online, self-paced interactive learning tool that aims to build resilience, improve wellbeing, an equip learners with a range of practical mental health skills and coping strategies.

Contract Duration 1-May-2023 to 30-Apr-2024

Contract Award Notice Details

Contractor Name RAW MIND TRAINING PTY. LTD.
Trading Name RAW Mind Training Pty. Ltd.
ACN 611375501
ABN 73 611 375 501
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 37 Crane Street
Town/City Ballina
State/Territory NSW
Postcode 2478
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$181,500.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Non Tender

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
N/A

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

The Mindarma program is online based and available to all DCJ staff. Link to join the 12 month program is via the DCJ Intranet in My Healthy Workplace.

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact DCJ Procurement Team

Street Address Locked Bag 5000

Town/City Parramatta

State/Territory NSW

Postcode 2124

Country AUSTRALIA

Email Address procurement@dcj.nsw.gov.au

Particulars of future transfers of assets to the State, at zero or nominal cost to the State, including the date of their transfer

Not Applicable

Particulars of future transfers of assets to the contractor including the date of their transfer

Not Applicable

The results of any cost-benefit analysis of the contract conducted by the agency

The demand mental health support in the work place has increased. By enabling workers to have access to mental health program like Mindarma has seen benefits including improved productivity, decreased absenteeism, decreased workers compensation claims, decreased staff turnover. Mindarma program has been offered to DCJ staff since 2021 and 2022. Renewing the program for 2023 enables workers to continue with their current flexible access and reach out to more staff. Renewing the program avoids the costs involved in the procurement process of an alter program that may not have been tested or have the support of institutes like Black Dog and the University of NSW Sydney.

The components and quantum of the public sector comparator if used

Not Applicable

If relevant, a summary of information used in the contractor's full base case financial model (for example, the pricing formula for tolls or usage charges)

Not Applicable

If relevant, particulars of how risk, during the construction and operational phases of a contract to undertake a specific project (such as construction, infrastructure or property development), is to be apportioned between the parties, quantified (where practicable) in net present-value terms and specifying the major assumptions involved

Not Applicable

Particulars as to any significant guarantees or undertakings between the parties, including any guarantees or undertakings with respect to loan agreements entered into or proposed to be entered into

Not Applicable

Particulars of any other key elements of the contract

Optional extra

Mindarma offers a Webinar series to support the online learning program. The webinar programs includes:

• Encouragement to complete Mindarma’s award-winning online program over a 1-month challenge period including webinars

• During the year webinars are delivered by an experienced senior facilitator

• Learners discover about the science of resilience and gain insights

about the skills they learn in upcoming program sessions

• Each webinar includes time for a brief Q&A,

• Participant numbers are not limited and webinars may be recorded for convenient later access

• Provision of promotional materials to help raise awareness, encourage participation and support your challenge

Mindarma is fully online program. Mindarma have the IT capability to implement immediately.

Mindarma has been running for 2021-22 and this renewal for 2023 will see it continue as one of the key Safety and Wellbeing programs aimed at preventing mental health issues amongst DCJ workers. The program forms part of a suite of programs and services that contribute to achieving the key performance indicators as identified in the DCJ Wellbeing Strategy. Key performance indicators include;

· 2% increase in staff reporting that they felt supported in the workplace where they experience a mental health challenge in the previous 12 months measured through PMES survey in 2022 compared to 2020 results

· 2% increase in staff reporting that they felt supported in the workplace where they experience a mental health challenge in the previous 12 months. Measured through PMES survey in 2023 compared to 2022 results.

· 2% increase in DCJ staff reporting in PMES survey in 2022 that the organisation cares about their wellbeing compared to 2020 results

· 2% increase in DCJ staff reporting in PMES survey in 2023 that the organisation cares about their wellbeing compared to 2022 results

· 2% increase in DCJ staff accessing EAP services by July 2023