NSW Department of Communities and Justice / Forum Sentencing - Satisfaction Survey - DAGJ 2011/32

This project seeks to review victim satisfaction since the Bureau of Crime Statistics and Research (BOCSAR) report was conducted in 2006/7 and build on this work by: investigating how victim satisfaction may change over time including reviewing the aspects of the process that were helpful and unhelpful; review victims expectations of the program including why victims may not want to attend a Forum and identify victims service needs.

 

The program has data from questionnaires that have been completed by Forum participants since the BOCSAR study was completed. It is envisaged that the researcher may use some or all of this data as part of the review of victim satisfaction.

 

In order to review victim satisfaction, it is envisaged that the researcher will conduct initial and then follow up interviews with victims who participate in a Forum. It is envisaged that follow up interview will also be conducted with victims who have previously participated in a Forum.

 

In addition, it is envisaged that the researcher will also speak to victims that chose not to attend a Forum in order to better understand the barriers for victims and the expectations they may have of a Forum and its outcomes.

 

NSW Regions: Central West, Far West, Hunter, Illawarra, Mid North Coast, Murray, Murrumbidgee, Northern, North Western, Richmond Tweed, South Eastern, Sydney

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

It is expected that the researcher will use a number of methodologies to complete this project.  These may include:

 

·       The program has data from questionnaires that have been completed by Forum participants since the BOCSAR study was completed. The researcher may use some or all of this data as part of the review of victim satisfaction.

 

·       The researcher will conduct initial and then follow up interviews with victims who participate in a Forum. It is envisaged that follow up interview will also be conducted with victims who have previously participated in a Forum.

 

·       In addition, it is envisaged that the researcher will also speak to victims that chose not to attend a Forum in order to better understand the barriers for victims and the expectations they may have of a Forum and its outcomes.

 

The methodologies used by the researcher are not limited to those listed above.